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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.8
2,309 Reviews

420 River St

Haverhill, MA

01832

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Showing 2,309 reviews

December 28, 2022

The Service department was Friendly, knowledgeable and took the time to explain things to us . More

by Kenzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Dec 28, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc, Kenzie. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 27, 2022

Always professional and they don’t do any work without calling first. Job gets done on time also. More

by JOHNGRADY24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Dec 28, 2022 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you, John. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as a valued customer for many years to come!

December 24, 2022

An amazing dealership. The entire staff is professional, knowledgeable and friendly. I highly recommend Smith Motors More

by DENISELYNC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein, Craig Tedeschi, Nicholas Klinger, Roger Waugh
Dec 27, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Smith Motor Sales of Haverhill Inc to be a positive one. Please don't hesitate to reach out if you need anything else.

December 24, 2022

Excellent service always from your service team They continue to exceed expectation and are always very responsive More

by TCARROLL6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Coppola, Brockton Payette, Loren Goldstein, Randy Wheeler, Charles Chadder, Craig Tedeschi, Nicholas Klinger, Tom Silva, Dave Penny, Roger Waugh
Dec 27, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

December 23, 2022

Prompt service department that’s always courteous and reliable. Really nice that they also wash your car and car mats for free. More

by DST.CRUTCHFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Dec 27, 2022 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 22, 2022

Part came in quicker than expected, installed in a timely manner and not costly! Very happy! More

by PAULA_MILLARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Dec 23, 2022 -

Smith Motor Sales of Haverhill Inc responded

Paula, Thanks for sharing about your experience with Smith Motor Sales of Haverhill Inc. Craig and our team appreciate your business and hope to see you again soon!

December 22, 2022

I have been using this dealership since 1998. I also use IRA Lexus for my Lexus but people at Smiths are much more professional and pleasant to work with. More

by SAIFUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Dec 23, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 22, 2022

Courteous,knowledgeable and friendly. Comfortable lounge and refreshments on hand.. service advisors keep you updated on the progress of your vehicle More

by Jspano45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Coppola, Loren Goldstein, Craig Tedeschi, Nicholas Klinger, Dave Penny, Roger Waugh
Dec 23, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

December 20, 2022

Best dealership period, any brand. You should visit this service center over any other in the area. The techs actually have brain cells and the prices are fair. More

by Alexjandrews88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Coppola, Loren Goldstein, Nicholas Klinger, Dave Penny, Roger Waugh
Dec 21, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 19, 2022

Reasonable, courteous, and very easy to work with. They sell great reliable used cars as well. I would recommend if your shopping for new or used. More

by MJSOLIVAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brockton Payette, Loren Goldstein
Dec 19, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

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