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Smith Motor Sales of Haverhill Inc

Haverhill, MA

Overview
Reviews
4.8
2,309 Reviews
Call Dealership (978) 372-2552
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420 River St

Haverhill, MA

01832

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Showing 2,309 reviews

December 09, 2022

Craig in service is such a gem. He’s responsive, helpful, and always friendly and easy to work with. More

by CGERRISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Dec 11, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to leave us a five-star rating. We're glad to hear that Craig delivered such a great experience. We look forward to sharing your compliments with Craig and our crew. Thank you for choosing Smith Motor Sales of Haverhill Inc.

December 09, 2022

Nick was amazing to work with. He was personable up front and honest. You now have a new customer. More

by HUNT12200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Report | Print
Dec 11, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback. We look forward to having you as one of our valued customers for years to come.

December 08, 2022

We are long term customers from your original dealership. Smith motors has a great reputation for serving the customer 100 %. From the time years ago when I sat in the blue Mercedes till now with my wife's More

by johnallen122
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Many service department associates. , Brockton Payette, Loren Goldstein, Roger Waugh
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Dec 08, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, Allen, and for taking the time to leave us this wonderful feedback. We appreciate your business and look forward to seeing you again!

Dec 08, 2022 -

johnallen122 responded

The people at Smith Motors will always extend the most excellent care regarding how a customer feels about the purchase of a vehicle that they love. For example, picking up and dropping off a car at your home, supplying a car when your car needs service, and pricing their vehicles at a very fair price. If your new car or SUV needs something, they do it without consideration of the cost to them, like when my E430 needed a new radiator they installed it at no charge. New or used you are in for a fantastic experience.

December 08, 2022

Super knowledgeable service team. Always professional and they just make it easy. We have been going here for years. More

by BRANDEDEQUITY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Dec 08, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Smith Motor Sales of Haverhill Inc to be a positive one. Please don't hesitate to reach out if you need anything else.

December 07, 2022

Excellent and quick service. Knowledgeable staff as well. I’ve been in twice now and they have met my expectations each time. More

by FJVENDETTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Report | Print
Dec 08, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 07, 2022

Always prompt and professional service at Smith Mercedes. It’s a busy place but they treat everyone the same. More

by JAREDCLECLAIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Nicholas Klinger
Report | Print
Dec 08, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

December 06, 2022

Completely transparent transaction! Picked up and delivered. Everyone at Smith Motors is great. Highly recommended by me! More

by alan31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Coppola, Brockton Payette, Loren Goldstein, Craig Tedeschi, Roger Waugh
Report | Print
Dec 07, 2022 -

Smith Motor Sales of Haverhill Inc responded

Alan, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 06, 2022

Great dealership — got an appointment right away and service was outstanding would highly recommend them More

by pmgallahue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Nicholas Klinger, Tom Silva, Dave Penny
Report | Print
Dec 07, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 06, 2022

Excellent and professional service. Very welcoming and gives periodic updates on car being serviced. Recommend to all my family and friends More

by ahurleynp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Nicholas Klinger
Report | Print
Dec 07, 2022 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! Nicholas, Craig, and our team sincerely value your business and look forward to your next visit.

December 05, 2022

If you’re looking for Five star service for Mercedes Benz, look no further than Smith Motor Sales. My family has done business for years and will always. Wes Reed and Craig Tedeschi in service are alway More

by Patrick C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reed, Wes, Ben Coppola, Craig Tedeschi
Report | Print
Dec 06, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Wes and Craig met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

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