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Smith Motor Sales of Haverhill Inc

Haverhill, MA

Overview
Reviews
4.8
2,310 Reviews
Call Dealership (978) 372-2552
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420 River St

Haverhill, MA

01832

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Showing 2,310 reviews

December 05, 2022

If you’re looking for Five star service for Mercedes Benz, look no further than Smith Motor Sales. My family has done business for years and will always. Wes Reed and Craig Tedeschi in service are alway More

by Patrick C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reed, Wes, Ben Coppola, Craig Tedeschi
Report | Print
Dec 06, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Wes and Craig met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

December 04, 2022

Responsive to booking service and set expectations well. Service reps know their cars and mechanics have been reliable. More

by CATSPM2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Nicholas Klinger, Dave Penny
Report | Print
Dec 05, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

December 04, 2022

Perfection! I always have such a great experience when I go there..Their service department is the hest More

by MAPALIPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Dec 04, 2022 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

December 02, 2022

Excellent , that’s it. All of the work was done satisfactorily. The employees were helpful and easy to deal with. More

by DRRAIRAIRBORN80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Nicholas Klinger
Report | Print
Dec 04, 2022 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 01, 2022

Great service as always. I showed up 1 hour early for my service appointment and my paperwork was done and a loaner car was ready to go! Super More

by PAUL.CARUSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Dec 04, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Paul, and we are thrilled that you found your experience with us here at Smith Motor Sales of Haverhill Inc to be a positive one. Please don't hesitate to reach out if you need anything else.

December 01, 2022

So nice to deal with Nick in service department. His professional and friendly demeanor is what Smith is all about. Great Service!!! I’m spreading the word “Smith” is the place to go for any Me More

by joandangelmaier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Report | Print
Dec 01, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nick met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

December 01, 2022

Nick Klinger was a pleasure to deal with. Very professional and always kept me informed!!! More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Report | Print
Dec 04, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc. Your feedback and rating mean a lot to us. We're glad we were able to help, John, and we hope to see you again!

December 01, 2022

Each time I come in, Craig gets me in and out quickly. Explains everything in detail and makes sure my car is ready when promised. Very happy with his service and Smith Motors in general. More

by JEFFREYJP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Nicholas Klinger, Dave Penny
Report | Print
Dec 04, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Craig always meets your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, Jeffrey, we look forward to having you as one of our valued customers for many more years to come!

December 01, 2022

Went in to fix a few small problems with my , new, used MB. I expected them to say come back some other day. An hour later it was all taken done. Amazing friendly service. More

by EVETSBLUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Dec 04, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 30, 2022

Kind and sympathetic to having a new car that has been in the shop multiple times More

by TRISHTULLY
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Nicholas Klinger, Dave Penny
Report | Print
Dec 01, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Trish, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

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