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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.8
2,310 Reviews

420 River St

Haverhill, MA

01832

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Showing 2,310 reviews

November 30, 2022

The Gentleman I spoke with and gave my car to was very nice and helpful. As well as the cashier. More

by NJ92504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Clohisy, cashier, Loren Goldstein, Nicholas Klinger
Dec 01, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

November 28, 2022

Smith Motors consistently gives me great service. They check me in quickly and have my loaner waiting. When the work is completed they call me to come pick it up. So simple More

by DBORGES8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Wheeler, Craig Tedeschi
Nov 29, 2022 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as a valued customer for many years to come!

November 28, 2022

Clean waiting area. Employees are friendly and helpful. On time service. Car returned toe clean inside and out. More

by ZCR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger, Dave Penny
Nov 29, 2022 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

November 26, 2022

Great sevice. Nice service Staff and very honest. Would recommend Amith service to anyone looking for first class service. More

by JKCOMISKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Nicholas Klinger, Dave Penny
Nov 27, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 25, 2022

Grag was very nice , Plus was very understanding on my vehicle situation on what needed to be done. And was giving an extra day to return the loaner vehicle back cause I was working in the am .. More

by KINGLSEYCHARLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Nov 26, 2022 -

Smith Motor Sales of Haverhill Inc responded

Charles, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Craig met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as a valued customer for many years to come!

November 25, 2022

Friendly and always ready to answer question or all concerns. Always available for any concerns and very quick response More

by Glo 40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the staff name
Nov 26, 2022 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as a valued customer for many years to come!

November 25, 2022

The gentleman that start the paperwork and took the key was very professional and helpful and also kept me updated throughout the service time and replace the battery for my key without me asking for it. More

by Mustafa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Nov 26, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc. Your feedback and rating mean a lot to us. We're glad Nicholas and our team were able to help, and we hope to see you again!

November 21, 2022

They are Always customer focused, on time and nice space to wait for service, clean More

by BETTECULLINAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Nicholas Klinger, Dave Penny
Nov 22, 2022 -

Smith Motor Sales of Haverhill Inc responded

Bette, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 21, 2022

I’ve leased and purchased about one half dozen vehicles and had services and repairs performed with no issues. More

by ECARDOZA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes, Loren Goldstein, Craig Tedeschi, Nicholas Klinger, Dave Penny, Roger Waugh
Nov 22, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 20, 2022

Excellent service by Nick. I would recommend him for a raise! My apologies too about David penny that passed on. A very humble and hard working man. Will miss him. More

by DMUNGAI123
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger, Dave Penny
Nov 20, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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