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Smith Motor Sales of Haverhill Inc

Haverhill, MA

Overview
Reviews
4.8
2,309 Reviews
Call Dealership (978) 372-2552
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420 River St

Haverhill, MA

01832

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Showing 2,309 reviews

November 09, 2022

Craig was great! He always answered all my questions and took good care of me and when I had an issue with a check engine light he helped me take care of it and we we More

by ALEJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Nov 09, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to leave us a five-star rating. It's great to hear that Craig was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

November 07, 2022

The detail of my van was terrific. 7years old and it had that new car smell back. Awesome job⭐️⭐️⭐️ More

by regarnet39
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Nov 07, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 05, 2022

Smith Mercedes service is the best. It’s through and fixes what needs to be fixed or serviced the first time in my experience. More

by bob Sedgwick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Reed
Report | Print
Nov 07, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Bob, and we are thrilled that you found your experience with us here at Smith Motor Sales of Haverhill Inc to be a positive one. Please don't hesitate to reach out if you need anything else.

November 05, 2022

A wonderful, painless experience. Loren and Brockton were professional , thorough, and patient. Smith motors in Haverhill is the best. And I love my new GLB! More

by PSSIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Coppola, Brockton Payette, Loren Goldstein
Report | Print
Nov 07, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

November 04, 2022

very helpful, good work, plenty of employees ready to help and answer any questions i had More

by Cg23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Nov 07, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 04, 2022

I had my truck detailed at Smith Motors and they did an outstanding job at a very reasonable price and will always use Smith Motors for this service. More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Wheeler, Nicholas Klinger
Report | Print
Nov 07, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Paul, please let us know.

November 04, 2022

Always use smith for service and their staff is top notch. Always accommodating, explain charges, and courteous. More

by BRANDONHOWES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Report | Print
Nov 07, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

November 04, 2022

There is never a loaner car available any longer. Makes it difficult even when scheduling ahead. More

by E500BILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Report | Print
Nov 07, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

November 02, 2022

I had a few issues with my GLE350. Smith Motors repaired all issues and provided me with a courtesy vehicle. I was very pleased with their service department. They are excellent. More

by JRICE14
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Nov 02, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

November 02, 2022

They are like family to me. Wes and Nick in service, Steve and Roger in parts More

by vinjawa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
Report | Print
Nov 02, 2022 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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