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Smith Motor Sales of Haverhill Inc - Service Center

Haverhill, MA

4.8
582 Lifetime Reviews Review Dealership

582 Reviews of Smith Motor Sales of Haverhill Inc - Service Center

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May 12, 2021

"I live in Peabody, about 10 minutes from a Mercedes..."

- DIALINGDORIS

I live in Peabody, about 10 minutes from a Mercedes Dealer. I drive 20 miles to Smith because of the professional service I receive. Wes and his team in Service are the best

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Yes
Employees Worked With
May 13, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your great feedback with us. We appreciate your business; and our team looks forward to serving you again soon, Doris!

May 11, 2021

"I always feel well taken care of with great service at..."

- DLucci1

I always feel well taken care of with great service at smith motors The service department is always wonderful. And I love Charlie Chadder. Thank you.

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Yes
Employees Worked With
Other Employees : I love charlie and Wes
May 11, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc. Your feedback and rating mean a lot to us. We're glad Charlie was able to help, and we hope to see you again!

May 08, 2021

"Always nice atmosphere and great service. I also had a..."

- STCHESSALOV

Always nice atmosphere and great service. I also had a chance to talk to a dealer representative who provided detailed information on deals and techical characteristics of vehicles i was interested

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Yes
Employees Worked With
May 10, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

May 08, 2021

"I went in for a recall service .then added Service A..."

- CKGK95

I went in for a recall service .then added Service A which was needed. Car was washed after service .Craig is always very helpful and pleasant !

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Yes
Employees Worked With
May 10, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

May 07, 2021

"The service department at Smith Motors (and Smith motors..."

- DAN.ROBERTSON

The service department at Smith Motors (and Smith motors in general) continue to provide excellent service! Each of the service reps are very dedicated and customer focused.

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Yes
May 10, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Dan, for your business and this review. We're happy to hear our team is always able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 06, 2021

"The service department leaders were very professional and..."

- BERTRANDPRYCE2

The service department leaders were very professional and customer friendly. My vehicle was repaired in the estimated time given. Special thanks for the service including the loan car.

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Yes
Employees Worked With
May 07, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Smith Motor Sales of Haverhill Inc. Please don't hesitate to reach out if you need anything else.

May 04, 2021

"Professional, Courteous, and accommodating on all..."

- ELAINECLAUSEN

Professional, Courteous, and accommodating on all occasions. Service staff always greets you with a smile And listens carefully to your concerns. Service staff does excellent work.

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Yes
Employees Worked With
May 05, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Elaine, for taking the time to leave us this five-star review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

April 29, 2021

"Very professional and accommodating service. They..."

- Lawrenceragland

Very professional and accommodating service. They appreciate your patronage and tell you so. Diagnose what you need efficiency and explain your service needs, their diagnosis and costs. They make you feel comfortable and appreciated. Lawrence Raglanf

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Yes
Employees Worked With
Apr 30, 2021 -

Smith Motor Sales of Haverhill Inc responded

Lawrence, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dave met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

April 29, 2021

"This ordeal began with a blown tire due to a pothole..."

- JOSEPH_VOICA

This ordeal began with a blown tire due to a pothole requiring roadside assistance. The roadside assistant was in a word - outstanding. Followed by Nicks responsiveness of getting the rim repaired, tire replaced and rebalancing the impacted wheel. Well done to the entire team

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Yes
Employees Worked With
Other Employees : Road Side support person
Apr 30, 2021 -

Smith Motor Sales of Haverhill Inc responded

Joseph, We are very happy to have provided you with such a positive experience working with Nick! We sincerely value your business and look forward to your next visit.

April 29, 2021

"Friendly courteous and speedy. The staff always has a..."

- RFOLEY194

Friendly courteous and speedy. The staff always has a pleasant manner about themselves. Providing a lender car is such a great way to do business

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Recommend Dealer
Yes
Employees Worked With
Apr 29, 2021 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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