Back

Smithtown Kia

St. James, NY

4.9
2,103 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Contact Dealership

726 Middle Country Rd

St. James, NY

11780

Directions

By Type

Showing 2,103 reviews

July 18, 2021

Gerard Rennie made car buying experience a pleasure. No pressure! I highly recommend you see him when you are looking for a vehicle. He spent so much time educating me on all the ins and outs of my new c More

by Lori Dingley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Smithtown Kia responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

July 16, 2021

Had a fantastic experience at Smithtown Kia. Worked with Marc Deutsch in the used car department. Purchased a Certified Pre-Owned 2019 Sorento LX that was in amazing condition. Marc took the time to have it More

by MJR516
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Deutsch
Jul 20, 2021 -

Smithtown Kia responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

July 14, 2021

Rick Groff was AWESOME, outgoing and friendly. Made the entire transaction seamless. No pressure and prompt delivery. Would definitely purchase next car from Smithtown Kia. More

by radicalsport1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Groff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Smithtown Kia responded

Thank you for writing about your visit with us! I am happy to hear that Rick was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

July 14, 2021

Gerard Rennie was a pleasure to work with. He was very knowledgable and made the entire buying process smooth. He put no pressure on us to buy. I highly recommend him! More

by LaurenLindsey84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Smithtown Kia responded

Lauren, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

July 13, 2021

Fair pricing without multiple trips to see the "manager" xx. Talked actual pricing. Unlike some dealership, they accept Kia financing offers without any issues. Clean well organized. More

by cwchip
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Fischler
Jul 15, 2021 -

Smithtown Kia responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

July 12, 2021

The dealership was friendly, informative and didn't pressure you at all. They felt like genuine human beings looking out for you and trying to help you meet YOUR goals, which is more than I can say ab More

by nhldna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Halliday
Jul 14, 2021 -

Smithtown Kia responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Mike was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

July 11, 2021

I was very displeased with the service I received. The reason I chose to go to this dealer was they were part of the Costco program. The agent was told this the minute she introduced herself, but did not More

by Nursedvd
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alexa Budani
Jul 22, 2021 -

Smithtown Kia responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

July 10, 2021

No pressure sales experience with prompt delivery process. Vehicle walk through went well with all my questions answered. The finance department was easy to work with. Pleasurable experience More

by Rich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Smithtown Kia responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

July 09, 2021

My wife and I had a great experience yesterday at smithtown Kia. Gerard is very knowledgeable and easy to work with. There was absolutely no pressure and it was a very pleasant, comfortable experienc More

by Jennyorlando
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Bratisax
Jul 12, 2021 -

Smithtown Kia responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Smithtown Kia. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

July 08, 2021

My experience was awesome and painless Alexa was an excellent and informative sales woman and Tommy made the finance paperwork easy breezy lemon squeezy! Highly recommend this dealership! More

by Tara H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexa sales, Tommy finance
Jul 12, 2021 -

Smithtown Kia responded

Tara, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

...
118
...