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Smithtown Kia

St. James, NY

4.9
2,100 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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726 Middle Country Rd

St. James, NY

11780

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Showing 2,100 reviews

May 08, 2021

My sales consultant Gerard Rennie at Smithtown Kia did a great job helping me purchase my new Telluride. He along with the finance manager Jeff B were pros who were knowledgeable and easy to work with. I wo More

by Gbenn98131
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Smithtown Kia responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

May 07, 2021

We had a great experience at Smithtown Kia - sales person was Gerard Rennie. He took the time to explain leasing details and took the time at car delivery to go through all options. Was very up front nothing More

by Cpeter3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Jautze
May 07, 2021 -

Cpeter3 responded

Fantastic Experience - Gerard was a pleasurer to do business with!!

May 10, 2021 -

Smithtown Kia responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Gerald went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

May 05, 2021

My boyfriend and I was definitely in need of a new car we met with Gerard and he was amazing !! After deciding which car we would like the process was so fast and easy ! All of the staff in the building is a More

by Bryaunaclarke00
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas c
May 05, 2021 -

Smithtown Kia responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

May 04, 2021

Gerard Rennie is the best. Always a pleasure. Whenever we are shopping for a new Kia, we always specifically ask for him as he is super friendly and easy to work with. More

by geneross1275
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Smithtown Kia responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

May 03, 2021

I wanted to take this time to thank Michael Halliday, Janelle Guinee, and everyone at Smithtown Kia for their AMAZING service! I live with 2 other Kia owners( 2015 Forte & 2016 Sorento EX AWD) and have b More

by guyver1969
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janelle Guinee, Mike Halliday
May 03, 2021 -

Smithtown Kia responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

May 01, 2021

Alex was very professional and courteous throughout the entire process. He even picked me up at home , so that i could go pick up my new car! I would definitely recommend KIA Smithtown to my family and More

by mluciano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Catapano , Alex Fischler
May 03, 2021 -

Smithtown Kia responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

May 01, 2021

UPDATE: 01 May 2021Contacted "owner" as requested after UPDATE: 01 May 2021 Contacted "owner" as requested after he read my review and as expected, no response. Only deal with Alexa or Alex. They mark u More

by specialkay
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Fischler
May 19, 2021 -

Smithtown Kia responded

We acknowledge your review and are currently looking into the events you’ve detailed.

May 01, 2021

This dealership is very organized and efficient. The staff is friendly and accommodating. They are knowledgeable about their cars and programs. The facility is clean and we felt very safe during the pan More

by Jennifer P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Smithtown Kia responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

April 29, 2021

Mike was a pleasure to work with. Definitely the best experience I've had buying a car. Very transparent, honest, and friendly. I would highly recommended going to Smithtown KIA and asking for Mike. More

by zdanziger15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Halliday
Apr 30, 2021 -

Smithtown Kia responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

April 29, 2021

Gerard was extremely tentative, honest, and supportive in finding the right vehicle for our budget. I highly recommend Gerard and Kia Smithtown. Thank you again. More

by Mserrano626
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Smithtown Kia responded

Congratulations on your recent purchase! At Smithtown Kia, our team strives to deliver an excellent experience and find you a vehicle that works within your budget. We hope to be of service to you again in the future, and please don't hesitate to contact us if you need assistance with anything else! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

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