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Smithtown Kia

St. James, NY

4.9
2,100 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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726 Middle Country Rd

St. James, NY

11780

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Showing 2,100 reviews

March 22, 2021

Excellent customer service without any pressure. Worked with us to make sure we got the vehicle that we wanted. Our salesperson, Alex, was patient and answered all our questions. More

by caranno81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Fischler
Mar 24, 2021 -

Smithtown Kia responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Smithtown Kia. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

March 20, 2021

Bought a used 2016 Optima. The staff was excellent. Started with Marc and followed up with Alex , Scott and Jeff . Got the deal done quick and walked out the door. Happy ! More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc, Scott and Jeff, Alex Fischler
Mar 22, 2021 -

Smithtown Kia responded

Steve, thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Smithtown Kia! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

March 20, 2021

Our experience with this dealership was great. We bought two cars recently and Mike Halliday helped us out. He truly listened to our needs and helped us get exactly the price we were looking for. I would ha More

by taylor10golf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Halliday
Mar 22, 2021 -

Smithtown Kia responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

March 18, 2021

Best car buying experience ever. Worked with Mike Halliday who was perfectly professional and was extremely helpful every step of the way. Could not recommend a better dealership and salesperson to w More

by macquave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Halliday
Mar 19, 2021 -

Smithtown Kia responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

March 18, 2021

I definitely will lease my nest car from Smithtown Kia. Gerard made the process of turning in my old lease and getting my new lease seamlessly. More

by teapester55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Smithtown Kia responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

March 16, 2021

Best car buying experience ever. Worked with Rick Groff and Paul Varandas. Very professional. No games. No hidden fees etc. Just a pleasure to do business with them. More

by w4th
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Groff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Smithtown Kia responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

March 16, 2021

Great People, Great Customer satisfaction, Alex Fisher treated us like family, very friendly young persons and excellent personality, Alex was very helpful and informative, for this reasons we rated him h More

by Georgis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Fischler
Mar 17, 2021 -

Smithtown Kia responded

Thank you so much for taking the time to share your kind words about your experience at Smithtown Kia! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

March 16, 2021

Jeff Brat in finance was totally professional and worked to get us the best deal. He was friendly and courteous and made sure we understood everything. More

by Baxbirn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Brat, Alex Fischler
Mar 17, 2021 -

Smithtown Kia responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

Mar 17, 2021 -

Baxbirn responded

Alex Fischer was a pleasure to work with. He is totally professional and helped us get a great car at a price we wanted. We will be back to see him in November to turn in our Nissan for another Kia lease.

March 14, 2021

After looking almost all over long Island from Queens to Riverhead, and speaking to Yonkers Kia, Smithtown Kia beat them all. With unparalleled service and genuine conversation rather than sales pitches, More

by Edwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Jautze
Mar 15, 2021 -

Smithtown Kia responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

March 10, 2021

I had another wonderful experience at Smithtown Kia. Mike Halliway made the transition from car to car so easy and painless. Mike listened to all my concerns and answered all my questions and found me exactl More

by Whitney21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Nassar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Smithtown Kia responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Mike and the rest of the Smithtown Kia team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

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