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Smithtown Kia

St. James, NY

4.9
2,097 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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726 Middle Country Rd

St. James, NY

11780

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Showing 2,097 reviews

December 31, 2020

Gerard is an absolute class act. He was recommended to me by a friend and boy did he live up to that fantastic reputation! Cheers! More

by RNLMT20
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Smithtown Kia responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Gerard was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. All the best, Paul Varandas, PVarandas@smithtownkia.com

December 29, 2020

Alex and Scott went above and beyond to ensure that we felt comfortable buying a used car from their dealership. They met with us multiple times and came in on days they were off to help reassure us that More

by tschneider2882
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Fischler
Dec 29, 2020 -

Smithtown Kia responded

Thank you for writing this fantastic review and for giving us such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

December 28, 2020

This is my 2nd time working with Gerard. He was successful in getting me a great deal on my 2016 sorento 5yrs ago and now I traded in that for a 2021 Telluride. This experience was even more smooth More

by JetKia482
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Smithtown Kia responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

December 23, 2020

Gerard was an absolute pleasure to work with. Super friendly and extremely knowledgeable. He asked what we were looking for in a car and gave us recommendations. Would love to work with him again. More

by Smurphzz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Smithtown Kia responded

Thank you for your great review! We're glad to have Gerard on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

December 23, 2020

Great dealership! ... Alex and Paulo were great.. very courteous , professional and friendly environment. I got a great price with great service, I will come back again! More

by nuno pereira
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paulo, Alex Fischler
Dec 28, 2020 -

Smithtown Kia responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

December 23, 2020

This dealership is wonderful. Very helpful. No pressure. I’ve had bad experiences with other Kia dealerships in the area but I would Definitely recommend these people. More

by BetsyM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Nassar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Smithtown Kia responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

December 17, 2020

Very good customer service. Very happy with my choice! Can only recommend this dealership if you looking for a KIA. Mike Halliday was very helpful and kept me informed all the time on the progress of my c More

by dk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Halliday
Dec 17, 2020 -

Smithtown Kia responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

December 15, 2020

I brought home my 2021 Kia K5 GT. I absolutely love it!!! Gerard was such a pleasure to deal with. Fast efficient and genuine. This was the best experience leasing a vehicle I have ever had! Thanks Gerard an More

by Ncolon03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 16, 2020 -

Smithtown Kia responded

Thank you for taking the time to write this review. We are pleased to hear that Gerard was able to provide an efficient and overall positive experience. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

December 15, 2020

Just bought a car from Mike Halliday. Best experience I have ever had . Told him what I wanted over the phone he gave me the numbers and it was exactly as he said. No Haggling and back and forth. Amazing! More

by Sue515
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Halliday
Dec 16, 2020 -

Smithtown Kia responded

Sue, thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

December 10, 2020

Yesterday I came home with my 2021 Kia Seltos. Being a senior citizen and not having bought a new car in almost 13 years, Gerard Rennie helped me clear every hurdle, step by step. He was very profession More

by Grammy2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig was also a very friendly and knowledgeable young man who helped me with my extended warrantee and paperwork., Deanna Knipfing
Dec 10, 2020 -

Smithtown Kia responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Gerard was able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

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