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Smithtown Kia

St. James, NY

4.9
2,096 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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726 Middle Country Rd

St. James, NY

11780

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Showing 2,096 reviews

December 09, 2020

My experience at Smithtown Kia is always a pleasure. I went in because my Kia Sportage lease was ending. I renewed for a 2021 Kia Sportage. Gerard was friendly, efficient and knowledgeable. Picked up my n More

by Sueesposito5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Smithtown Kia responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Gerard was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

December 01, 2020

My wife and I bought a 2021 soul the other day, and I can’t say enough good things about the salesperson (mike) and manager (Jason).at smithtown Kia. They were very personable, knowledgeable and expedie More

by Fred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason, Mike Halliday
Dec 02, 2020 -

Smithtown Kia responded

Thanks for this awesome review, Fred! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

Dec 03, 2020 -

Fred responded

Hi. As a matter of fact there is something I was interested in. I was looking at this shelf for my 2021 soul that does not come with our model, but am interested in purchasing one. The part is Cargo Tray (High/Adj Load Floor) - Kia (K0F12-AU000). I recall you saying that I would get a discount for any accessories with our purchase. I found the part on Kia parts fast . Com for 78 bucks. Can I purchase from you at a discount? Please let me know so I can get it in time for my wife’s birthday on the 17th. Thanks again so much for everything. Friedhelm

November 30, 2020

As we had never purchased a KIA before, we were somewhat apprehensive in switching from our usual Honda and Mazda dealerships. However, judging by the reviews in several auto and consumer magazines, KIA ha More

by JHM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Smithtown Kia responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

November 30, 2020

Our sales consultant Steven Pollina was a pleasure to work with. He was honest and very professional!. He helped us decide which Vehicle fit our needs and Budget!! We had a hassle free experience from More

by lisagassick
Recommend Dealer
Yes
Employees Worked With
Steven Pollina
Dec 02, 2020 -

Smithtown Kia responded

Lisa, we can’t thank you enough for writing this awesome review! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

November 30, 2020

Steve was extremely helpful, honest and knowledgeable. He made shopping for a new car a very a positive and stress free experience .We highly recommend using him. More

by Howards6rvc
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steven Pollina
Dec 02, 2020 -

Smithtown Kia responded

Howard, thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

November 29, 2020

Great group of guys, very helpful, friendly and knowledgeable. Helped me get out of a truck with negative equity and into a brand new lease. 10/10 would recommend. Will be a returning customer. More

by nasquino0692
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason in finance , Mike Halliday
Dec 02, 2020 -

Smithtown Kia responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

November 26, 2020

Alex is great. I plan on getting another car from him hopefully again in the future. He is very professional and wants to help you in anyway he can More

by ryaningo2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Fischler
Dec 02, 2020 -

Smithtown Kia responded

Ryan, we are so glad we could take care of all of your needs at Smithtown Kia. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

November 25, 2020

I want to thank Smithtown Kia and Mike Halliday for making my first car buying experience easy. Mike was great to communicate with and listened to everything I wanted/needed in my vehicle. I would reco More

by Aritedeschi18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Halliday
Dec 02, 2020 -

Smithtown Kia responded

Hello, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Mike was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

November 21, 2020

My experience with leasing a Kia Seltos was great. Alex was extremely friendly, and knowledgable of the car I wanted to lease. Both Alex and Craig (in finance) made the whole process easy and not stressful More

by nadiyagorton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Miller, Alex Fischler
Dec 02, 2020 -

Smithtown Kia responded

Nadiya, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

November 19, 2020

Can not say enough about dealership or Gerard. Awesome person to work with and amazing dealership even down to the Financing Dept. Dont go anywhere else before going to Smithtown KIA More

by Kiss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff from Financing
Nov 19, 2020 -

Smithtown Kia responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best regards, Paul Varandas, PVarandas@smithtownkia.com

Nov 19, 2020 -

Kiss responded

I putchased 4 cars from Smithtown Kia with Gerard .

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