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Smithtown Kia

St. James, NY

4.9
2,096 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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726 Middle Country Rd

St. James, NY

11780

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Showing 2,096 reviews

September 21, 2020

I went to several dealerships shopping for all different cars and ended up at Smithtown Kia. I wish I had started there first! I worked with Alexa who was super friendly and patient with all my questions. More

by bestisjess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexa
September 19, 2020

It was an absolute pleasure working with Smithtown Kia! First time Kia buyer and worked with Alexa to purchase a Kia Seltos. She was extremely personable, knowledgeable and straightforward. Alexa was able More

by abrase128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexa Budani
September 17, 2020

This is my second kia in 3 months from this dealership. My first one got totaled. Mike made the process smooth and easy both times. I would highly recommend this dealership. More

by Robscaturro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Halliday
September 16, 2020

Excellent service, during this difficult time of quarantine. They allowed a test drive which another KIA dealership would not allow. All staff members were cordial, friendly and not overbearing. More

by CC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Fischler
September 15, 2020

Great hassle free experience from start to finish, everyone was very nice and super efficient.. I rarely will ever wrote a good review and I have dealt w numerous brands from bmw, nissan, jeep, Toyota More

by andre_v
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Pollina
September 15, 2020

Came here Yesterday to buy a Telluride, after test drive and appraisal. I’m told the car will cost MSRP plus $5,000. Stay away More

by Tigrpilot
Recommend Dealer
No
Employees Worked With
Mike Halliday
Sep 15, 2020 -

Smithtown Kia responded

Thank you for taking the time to review your experience here at Smithtown Kia. I'm sorry to hear you were unhappy with your visit. Please be aware that we have never hidden the price of the Kia Telluride. This the current market price for the Kia Telluride in our region. You will find the Telluride for over MSRP at every other Kia dealership in our area. If you had asked for the pricing over the phone we would have told you it was $5,000 over MSRP before your visit. We understand you do not want to pay over MSRP, but please do not let this one experience tarnish your overall view of Smithtown Kia. If you need further information or would like to speak further, please reach out to me at lskib@smithtownkia.com. Best Regards, Liz Skiba Customer Care Representative (631) 812-2302 lskib@smithtownkia.com

Sep 15, 2020 -

Tigrpilot responded

I spoke today to another dealer who will order me the Telluride for MSRP. Your dealership should be ashamed.

September 14, 2020

My husband and I came to Smithtown Kia on September 5, as my 14-year-old Sportage was on its last wheels. Having just come from a different Kia dealership that couldn't come close offering us something in ou More

by lahlie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Halliday
September 10, 2020

Gerard is a wonderful salesman. He is very knowledgeable, helpful and a pleasure to business with. He showed me all the features the Seltos has to offer. I highly recommend Gerard. More

by anthonapo6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2020

This dealership was an absolute pleasure to deal with! They helped me with a loan that I didn’t think was possible. Thank you to Craig, Marc, And Alex for being so polite and attentive and for explaining More

by Thelittlerabbit31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc and Craig, Alex Fischler
September 10, 2020

Wonderful experience. Great staff. Gerald Rennie is very knowledgeable and gracious. I will recommend this dealership to my friends. The Forte is a great car. More

by MaceFam4
Recommend Dealer
Yes
Employees Worked With
Alex Fischler
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