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Smithtown Kia

St. James, NY

4.9
2,093 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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726 Middle Country Rd

St. James, NY

11780

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Showing 2,093 reviews

June 25, 2020

Overall a very good experience. Gerard was knowledgeable, patient, and professional. He answered all questions I gave him, and was honest. I would recommend Smithtown Kia to anyone interested in purchasing a More

by dbl0073
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2020 -

Smithtown Kia responded

Thank you for recommending us to others and for leaving us a positive review!

June 24, 2020

Smithtown Kia has amazing customer service and employees. With the pandemic, they put our safety first and we were able to get a new lease with very minimal interaction with other customers. Gerard has been More

by Kmackey94
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2020 -

Smithtown Kia responded

Thank you for your business during these difficult times. We appreciate your kind words and taking the time to leave us this positive review!

June 22, 2020

Excellent Review Purchasing a vehicle from Smithtown Kia was an easy and nice experience. Kyle Karlsen was a pleasure to work with. I would highly recommend working More

by cnalucky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul, Kyle Karlsen
Jul 23, 2020 -

Smithtown Kia responded

Thank you for taking the time to leave us this positive review and for recommending us to others!

June 21, 2020

Very honest salesman, no pressure to purchase, I felt very comfortable with my purchase! He gave me great advice on the SUVs I was looking at based on my lifestyle (mom of a crazy 2.5 year old = trunk sp More

by Michelle L
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff (from Finance)
Jul 23, 2020 -

Smithtown Kia responded

Thank you for taking the time to write us this review. We are so glad you felt comfortable and had a pleasant experience working with Gerard!

June 21, 2020

I was very,very happy with this dealership. Gerard Rennie was extremely pleasant & made this a very rewarding experience. He answered all my questions & told me to call at any time if there was anything furt More

by Rowanta
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary- Insurance & Jeffrey-Finance
Jul 23, 2020 -

Smithtown Kia responded

Thank you for leaving this review! We are glad to hear you had a pleasant experience here with Gerard.

June 19, 2020

Knowledgeable salesman. Kyle Karlsen was very professional and friendly. He went out of his way to show us all that we were looking for in a new car. More

by ron and geri
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Karlsen
Jul 23, 2020 -

Smithtown Kia responded

We are happy to hear you had a pleasant experience with Kyle and he help you find the right vehicle to fit your needs. Thank you for taking the time to leave us a review!

June 19, 2020

Excellent Fast track approach Deal made over phone. No needless silly haggling. No silly "man upstairs" insulting your intelligence by sending down over-weighted offers. I'll be b More

by rclanzillotto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Halliday
Jul 23, 2020 -

Smithtown Kia responded

Thank you so much for taking the time to leave us this positive review! We look forward to assisting you and your son in October or November.

June 18, 2020

My salesman, Gerard Rennie, was friendly and knowledgeable. He was patient with me and handled various phonecalls for me with even more patience. Very professional. More

by Mythicalbeast59
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2020 -

Smithtown Kia responded

Thank you for purchasing from Smithtown Kia and for leaving us this 5 star review. We appreciate your business!

June 16, 2020

They Hung In There! I got Covid so I was away for a while after my initial meeting with Alan. When I got better I sought out Alan. He remembered me but couldn't put me i More

by Mr Blue Sky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig , Alan Rosenberg
Jul 23, 2020 -

Smithtown Kia responded

We are so happy to hear about your positive experience here with Alan and Craig. Thank you for taking the time to leave us this positive review!

June 16, 2020

Great help in providing value We entered with the purpose of buying out the Lease on the Beetle as my wife, Carolyn, loves the car. We looked at other options, of course, and sett More

by SEBASTIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Nassar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff, Business Manager
Jul 23, 2020 -

Smithtown Kia responded

Thank you for taking the time to write this review. We are glad to hear about your positive experience with Ray and Jeff,

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