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Smithtown Kia
St. James, NY
2,092 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,093 reviews
June 01, 2020
My experience with Gerard was an absolute pleasure. From start to finish he Made a new car buying experience easy. He was honest, genuine and informative. I went to a different dealership and was extremely start to finish he Made a new car buying experience easy. He was honest, genuine and informative. I went to a different dealership and was extremely unhappy and was lied to about a price. I recommend Gerard and smithtown Kia whole heartily. I am so happy with this experience and my new Kia Forte. More
by Ginasetti7
Employees Worked With
May 29, 2020
Awesome experience Highly recommend Gerald Rennie he is the best. Very knowledgeable, helpful and caring. Just a great overall experience at this dealership. First time Highly recommend Gerald Rennie he is the best. Very knowledgeable, helpful and caring. Just a great overall experience at this dealership. First time leasers of a Kia Forte went so smoothly. Thank you More
by mary francis ryan
Employees Worked With
May 27, 2020
I’m so happy with my whole experience! Considering we’re in a pandemic and we were wearing masks, it was just so easy, and seriously, i was nervous about shopping for a new car, Alan was just so helpful. Wa in a pandemic and we were wearing masks, it was just so easy, and seriously, i was nervous about shopping for a new car, Alan was just so helpful. Walked me through the whole process, and let me hee and haw, trying to decide what i really wanted! The gentleman who spent the morning with me today, filling out all that paperwork... helping with my loan, was wonderful as well! Driving off in my new (barely used) Cadenza was the GREATEST feeling! I love Smithtowj Kia! And will be sending all my friends and family! thank you again!!!! ALAN YOURE THE BEST!!!! More
by mermaid282
Employees Worked With
Alan Rosenberg
May 16, 2020
Just purchased used Kia Sorento. The salesperson, Alan, was attentive, personable and not pushy. I took delivery of the car yesterday. They made the process easy. I recommend Alan and this dealership if yo was attentive, personable and not pushy. I took delivery of the car yesterday. They made the process easy. I recommend Alan and this dealership if you are looking for a Kia More
by gracebry214
Employees Worked With
Alan Rosenberg
March 22, 2020
We are very happy with Smithtown Kia.This is our second We are very happy with Smithtown Kia. This is our second lease with Gerard our saleman. He is very professional, knowledgeable and helpful. He walk We are very happy with Smithtown Kia. This is our second lease with Gerard our saleman. He is very professional, knowledgeable and helpful. He walked us through the whole process easily. More
by loisc1
Employees Worked With
March 22, 2020
After a completely horrible experience with generation Kia in Bohemia we found Gerard from Smithtown Kia and can’t tell you the difference between professionalism and courtesy. We financed our new tellur Kia in Bohemia we found Gerard from Smithtown Kia and can’t tell you the difference between professionalism and courtesy. We financed our new telluride SX prestige And are loving our new car! Gerard went above and beyond and we are looking forward to dealing with him & everyone else at Smithtown Kia for the life of our car!! More
by Map10028
Employees Worked With
March 22, 2020
Excellent and stress free This the second time in three years that I have dealt with Smithtown Kia and both times have been an exceptional experience. Everyone that I have deal This the second time in three years that I have dealt with Smithtown Kia and both times have been an exceptional experience. Everyone that I have dealted with from Gerard in sales,Paul the sales manager,Craig who processed the lease,to Jeffery in finance,were professional,knowledgeable and friendly. will do business again with Smithtown Kia. More
by Mickey
Employees Worked With
March 20, 2020
Very professional, pleasant to deal with. Very accommodating offering fair prices. This is the 2nd vehicle we have purchased from this dealer and we will consider them again when our lease is due accommodating offering fair prices. This is the 2nd vehicle we have purchased from this dealer and we will consider them again when our lease is due next time. More
by Debbie
Employees Worked With
Steven Pollina
March 19, 2020
Excellent experience and customer service. I just have to say that it was a very easy, upfront and efficient process working with Rick and Jeff with my new lease. They were very up front and ho I just have to say that it was a very easy, upfront and efficient process working with Rick and Jeff with my new lease. They were very up front and honest with pricing and did not push anything on me that made me uncomfortable. First class all the way, had me in and out in no time driving my brand new 2020 Kia Optima. Would recommend them to anyone. Thank you! More
by RYLANMUSIC
March 19, 2020
Total Satisfaction Exceptional experience from my salesman to the finance department. Now I know why I am a returning customer and would recommend to anyone looking for Exceptional experience from my salesman to the finance department. Now I know why I am a returning customer and would recommend to anyone looking for a new vehicle. Ask for Gerard Rennie who is a pleasure to deal with and I guarantee you will not be disappointed. I will definitely be back in the future. Scott V. More
by Scott Viesta
Employees Worked With
