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Smithtown Kia

St. James, NY

4.9
1,806 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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726 Middle Country Rd

St. James, NY

11780

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Showing 1,806 reviews

February 05, 2013

I recently leased a 2013 Optima LX from Smithtown Kia dealership and Niki Mastrandricos was my salesperson. Overall, the experience was excellent. Ms. Mastrandricos was extremely courteous, competent and More

by stefandunigan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Niki Mastrandricos
February 04, 2013

Both Peggy and Niki helped me deciding on buying the car as well as the options. They were both professional and friendly. They answered all my questions, gave me a test ride, and handled the paperwork. I More

by Cosmc22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
3
January 20, 2013

Smithtown Kia is close to my home, and although they did not have the car I wanted in stock they eventually were able to get the car that I wanted in. I paid a little more than I would have liked but I am v More

by evoxpisces
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey, Peggy, Roy
January 07, 2013

Niki was a pleasure to work with from the moment I walked in the door! I needed to purchase a car the day I looked, and she made the choice to buy a Kia an easy one. Niki was able to answer all of my questi More

by clf1926
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Niki Mastrandricos
December 19, 2012

Went out of his way to get the car I wanted and explained everything totally! I would definitely recommend this associate and dealership to my family and friends More

by Kmchase
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold Comeau
December 11, 2012

I'm so happy with this dealership and the service I received. Would send anyone and would go back. Niki was the best! Great experience. More

by Creddy68
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Niki Mastrandricos
November 21, 2012

The staff at Smithtown Kia are not pushy. That was very important. Both the salesperson and finance person were low key. The atmosphere was relaxed and friendly. Their pricing was straightforward. It was a More

by louispscotti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Niki, Dennis, Peggy
November 21, 2012

I just bought a new 2013 Kia Optima SXL from Smithtown Kia and it was a wonderful experience. All the employees were very welcoming. My saleswomen Niki was very concern with my request and assured my cost More

by Lanie9190
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Niki Mastrandricos
November 18, 2012

Teresa Vasallo told us the day before we were going to arrive that the used car we were interested in was available. We informed her that we would be there the next day around noon. We drove 50 miles to g More

by cats09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Teresa Vasallo
Mar 28, 2013 -

Smithtown Kia responded

I would like this review removed from our history since the review is not accurate. There were several very similar vehicles on the lot when these people contacted Teresa. The were informed of this fact and also told that we would not "hold" a vehicle over the phone without a deposit. The specific vehicle they are speaking of was in fact sold the very day the customer came in. They were offered a similar vehicle at the same price and we even offered to locate one for them.. Unfortunately they chose not to explore either of those options. Sadly if they had just taken Teresa's advice and put a hold on the specific vehicle everyone would be happy.

September 29, 2012

I just have to say that JEFF INTINI is a great sales man. very personable, friendly, and knows what he is doing. Jeff worked with me on getting the price i wanted and fought to get the right price. I was jer More

by lori.mills.12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Intini
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