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Smithtown Kia

St. James, NY

4.9
1,745 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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726 Middle Country Rd

St. James, NY

11780

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Showing 1,745 reviews

April 22, 2024

Very courteous, knowledgeable about the cars they sell. Answered all questions that I asked and once I took the car home,I was told I could call back at anytime with anymore questions that I might have More

by Sherrycali925
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Echezuria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Smithtown Kia responded

I appreciate you for letting others know about your experience, Sherry! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

April 19, 2024

Chad was very personable and went out of his way to determine what we were looking for in a car. He was also very knowledgeable of the cars he showed us. The atmosphere was relaxed with no pressure t More

by rkhaight
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Smithtown Kia responded

At Smithtown Kia, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. I am very pleased you enjoyed your recent visit and hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

April 19, 2024

Professional, personable, knowledgeable and helpful. Was not the usually high-pressured experience one expects at a car dealership. More

by Moonchild
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Smithtown Kia responded

Moonchild, it is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Smithtown Kia. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

April 17, 2024

Thank you so much For taking care of me Chad appreciate everything you’ve done for me. You remind me that there a Still good people out there looking to take care of people and there needs first.. Your the More

by Unolago7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff and Paul
Apr 18, 2024 -

Smithtown Kia responded

Hello, thank you for taking the time to leave such a stellar review! We are thrilled to hear that Chad was able to provide you with such exemplary care. Do not hesitate to reach out if there’s anything more we can do for you. Drive safely! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

April 17, 2024

Chad is the best! My family buys all of our cars from him!! Highly recommend More

by Dailey8800
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Smithtown Kia responded

Hi there! We are thrilled to hear about your continued experiences with Chad. Your recommendations mean a lot to us. We're looking forward to assisting you with your future car purchases. Thank you! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

April 17, 2024

Chad I can’t thank you enough for the way you made my car buying experience the best ever!! Go see Chad Chez for your next Car he is the Most caring salesman I have ever met!! Highly recommend More

by Unolago7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Smithtown Kia responded

Hi, we're overjoyed to know you had a top-notch experience with us. We will certainly pass on your glowing words to Chad. Your recommendation means a lot to us. Stay safe and enjoy your new car! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

April 15, 2024

I believe I lucked out tremendously when Gerard was selected to accommodate my interest in the new 2024 EV9 GT line. I knew I was with a highly decorated and experienced salesman but it felt as if I w More

by solutionbrian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My apologies, I forget her name, but she handled my insurance part of this process beautifully, she was so delightful and we had such a wonderful conversation.
Apr 17, 2024 -

Smithtown Kia responded

Hi Brian, and thanks for your kind words! We appreciate our team here at Smithtown Kia and I am thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and I am very happy to hear that this was achieved with you. Thank you again! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

April 14, 2024

Working with Gerard and the Smithtown Kia team turned a stressful process into a simple process. I'm thankful to end up in Smithtown Kia as this is our first Kia and full electric car. Financials were st More

by thomas.mcdougal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Smithtown Kia responded

Thomas, thank you for taking the time to share your feedback regarding your experience at Smithtown Kia, and congratulations on your new vehicle! Buying a new car is a huge step and I am honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

April 14, 2024

Chad was unreal in his ability to listen to our needs and deliver solutions to those needs. Didn't push and gave us space to make decisions. It didn't stop there Jeff in finance and the insurance department More

by Jeffreyslane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Finance
Apr 16, 2024 -

Smithtown Kia responded

Jeffrey, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

April 13, 2024

It was a pleasure working with Chad. No pressure but extremely professional.. Mr. Steve and finance also was extremely helpful and made no effort to sell me additional products. Everythi More

by Carol G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve in finance
Apr 16, 2024 -

Smithtown Kia responded

Carol, thank you for your kind words, and congratulations on your new car! I am very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Paul Varandas, PVarandas@smithtownkia.com