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Smithtown Kia

St. James, NY

4.9
2,075 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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726 Middle Country Rd

St. James, NY

11780

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Showing 2,075 reviews

November 18, 2014

New lease It was an easy transaction with leasing a new Kia Optima. It was quick, the price was good, and I am happy with the car. More

by strats
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Giorgio
Nov 25, 2014 -

Smithtown Kia responded

We are pleased to hear of your successful experience with us at Smithtown Kia. We do our best to make sure all of our customers are satisfied. Enjoy your new Kia Optima! Smithtown Kia

November 18, 2014

Great experience, would recommend Smithtown Kia to anyone As a sister company to my previously owned Hyundai Sonata, I knew I would get a great warranty with Kia but had no knowlege of the cars. Was pleasant More

by moonjean56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen, Greg, Arnie
Nov 25, 2014 -

Smithtown Kia responded

Thank you for taking the time and leaving us a positive review. Our team does a great job at making sure all of our customer needs are met. If you have any other questions or comments, please let us know how we could help! Enjoy your brand new vehicle! We hope to see you again! Smithtown Kia

November 17, 2014

Great experience This was such a great an easy experience for getting my first car. Everyone is so friendly and easy to work with! I would recommend Smithtown Kia to a More

by kdelliliune
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Martinez
Nov 17, 2014 -

Smithtown Kia responded

Thank you for recommending Smithtown Kia! We love to hear from our customers and their experience. Let us know if there is anything more we can do to further assist you. Enjoy your new vehicle purchase! We hope to see you again. Smithtown Kia

November 16, 2014

Fair & Friendly, no pressure. Great experience. I went in with a TrueCare price quote. Justin was great, very friendly and accommodating, even coming in on his day off for delivery More

by trishpaul1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Nov 17, 2014 -

Smithtown Kia responded

Paul, thank you for taking the time to leave us a positive review! We are pleased to hear of your successful and pleasant experience at Smithtown Kia. Our trained staff do an amazing job at taking care of our customers and we can see that with your over all review. Be sure to contact us if there is anything more we can do to further assist you! Enjoy your new 2015 Kia Sorento! Smithtown Kia

November 13, 2014

great experience I bought a Sorento from Smithtown Kia last week and it was a great experience. The salesman, Victor was very nice and answered all my questions. I wou More

by Joseph D
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Victor Mulvey and Arnie Phelps
Nov 14, 2014 -

Smithtown Kia responded

Thank you Joseph for taking the time to leave us a five star rating! We are happy to hear you had a great experience with us at Smithtown Kia. Our staff truly cares for our customers and we can see that with your over all review. We hope to see you again and enjoy your new Kia Sorento! Smithtown Kia

November 11, 2014

Car buying experience! I highly recommend anyone who is looking to buy or lease a car to go to Smithtown Kia. Stephen Giorgio was by far the best in sales. Stephen really we More

by jguidice
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephen Giorgio
Nov 14, 2014 -

Smithtown Kia responded

Thank you for taking the time to leave us a five star review. We are pleased to hear of your pleasant experience at Smithtown Kia. Our team does a wonderful job at making sure every customer leaves satisfied and we can see that with your over all experience. Be sure to contact us if there is anything more we can do for you! We hope to see you again. Smithtown Kia

November 10, 2014

How do they sleep at night ? After being new to car leasing we put down a deposit then learned we were being completely ripped off... Okay no problem , expected it's car dealer. B More

by Honesty 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin
Nov 14, 2014 -

Smithtown Kia responded

It is not our intention to mislead any customer of ours in regards to purchasing a vehicle at Smithtown Kia. We do our best at making sure every customer is taken care of to the fullest extent. As a dealership we prioritize continuous improvement, so we appreciate your feedback. If there is anything we could do to clear things up, please let us know! We hope to hear from you soon! Smithtown Kia

November 08, 2014

Bad experience I don't recommend Smithtown Kia Dealer to anyone due to the fact that when you sit with the finance dept. they make you feel unpleasant making you ex More

by OscarO.Barrientos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
FINANCE DEPT. SALES PERSON
Nov 14, 2014 -

Smithtown Kia responded

We apologies that you had a terrible experience with our Finance Department. While we do appreciate the feedback, we realize that your time is valuable and would like to extend our regret. Feel free to reach out to us so that we can fix any outstanding issues & ensure that other customers do not share the same experience. We hope to hear from you soon! Smithtown Kia

October 27, 2014

"love my new ride" I recommend Smithtown Kia to anyone looking for a new vehicle. Stephen Giorgio was friendly and courteous and really took the time to get me the car i More

by Christine Bungert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Giorgio
Oct 31, 2014 -

Smithtown Kia responded

Thank you for your feedback Christine! We are happy to hear how well you enjoyed yourself. Our staff at Smithtown Kia does a wonderful job at taking care of every customer. Let us know if there is anything more we could do for you! Smithtown Kia

October 23, 2014

bend over backwards I went to kia looking to get a new car but the pricing wound up out of my price range. Jose went above and beyond to offset the price and gave me dea More

by Bigant1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jose martinez
Oct 23, 2014 -

Smithtown Kia responded

Thank you Anthony for taking the time to leave us a thoughtful review. We love to hear positive experiences from our customers. Our team truly cares for every person who comes into the dealership. If there is anything more we can do for you, let us know! Smithtown Kia

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