
Smithtown Kia
St. James, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,075 reviews
Happy Daughter Working with Justin at KIA was a wonderful & pleasant experience. My daughter told him what make, model, color, and price range and Justin delivered! Working with Justin at KIA was a wonderful & pleasant experience. My daughter told him what make, model, color, and price range and Justin delivered! Thanks. . More
not a great experience I did not have a great experience with this dealership - the manager was friendly and professional when I was in there but I was not happy with my int I did not have a great experience with this dealership - the manager was friendly and professional when I was in there but I was not happy with my interactions with my sales rep. or the offer the manager ultimately made. I left uncomfortable with how I was treated and how the incentives were represented to me. I ended up going with a Toyota from the owner's dealership down the road. I will say it was an odd day, there was an accident on the street and it affected the computers and blocked the parking lot, so maybe that had something to do it and my experience isn't indicative of how they usually do business. More
Very seamless Wonderful experience leasing our new Sorrento. Very easy from start to finish. Thank you, Justin and Smithtown Kia. I will definitely recommend thi Wonderful experience leasing our new Sorrento. Very easy from start to finish. Thank you, Justin and Smithtown Kia. I will definitely recommend this dealer to friends and I will deal with them in the future. More
Pleasure to deal with I walked in and met Justin and he showed me a new kia. The next day I went back to test drive a new car and after dealing with him and really enjoying I walked in and met Justin and he showed me a new kia. The next day I went back to test drive a new car and after dealing with him and really enjoying the car, I decided to lease a kia optima. I would recommend Justin to others who are shopping for new cars. More
A good salesman My husband and I were very pleased to meet Richard Edelson. He was easy to talk with and showed us the car we purchased and answered all our question My husband and I were very pleased to meet Richard Edelson. He was easy to talk with and showed us the car we purchased and answered all our questions efficiently and with kindness. He wasn't pushy and took his time with us. We liked him very much and would recommend Smithtown Kia to anyone interested in buying a car. We were made to feel very comfortable. This Dealer Rater site really isn't very good. It's giving me a hard time to submit my rating. I answered all the questions and it keeps rejecting it, implying that I didn't fill all the required fields in. More
Great sales experience at Smithtown Kia I came to Smithtown Kia to look into buying the 2014 Kia Soul. I met Sales Manager Greg. He was really nice and I was surprised he wasn't what I expec I came to Smithtown Kia to look into buying the 2014 Kia Soul. I met Sales Manager Greg. He was really nice and I was surprised he wasn't what I expected, which was low as with some dealerships I've had in the past. I just assumed someone in this position might be pushy or... something. He was courteous and friendly. He asked me a few basic questions and referred me to Rick, my salesman. The conversation with Rick was exactly the same as Greg. He wasn't pushy but just friendly as if the sale of a car was second to making sure I had every question answered. I made it known I was looking at other brands and he seemed happy I had shopped around. After zeroing-in on the Soul and a basic model he didn't even try to steer me away for an up-sell. He got it quickly and that was fine with him. He is very easy going. I said I'd call him back in a couple of days after shopping further. On my way out the door Greg came by and asked if there was anything he could do for me and if I had any other questions or problems to call him direct. A few days later I called and told Rick we were interested in the model we looked at. We arranged an appointment to talk 'money'. I always do my homework for these types of purchases. When we got together again we discussed the price and it really _much_ lower than I thought, judging by what I had researched. On top of that he said there were other discounts and unfortunately I only qualified for one. After a little more discussion we settled and a much lower price than I thought I would get. Deal Done! There really wasn't an adversarial 'haggling' experience. I picked up my car today and Rick walked me through my new Soul. Just as I was leaving Greg came by to ask me if I had any questions or needed anything. I told him no. He said if there was anything that might up up just give him a ring. Rick said almost the exact same thing earlier. I was VERY happy with the whole shopping experience and the final signing of the paperwork/loan business etc. Smithtown Kia exceeded my expections. Bravo to them. More
Ending a lease My lease was ending, My miles were over the agreement and there were two small dents (2 to 3 inches) in the rear hatchback. I fully expected that I w My lease was ending, My miles were over the agreement and there were two small dents (2 to 3 inches) in the rear hatchback. I fully expected that I would buy this car and not deal with negotiating a turn-in price. Gregory Carrion gave me a call and asked me to come in and he would give me his best price without any games. He is a man of his word. I sat down with Rich Edelson, my salesperson, and between him and Greg they came up with a price that made getting a 2015 a no brainer. One of my least favorite things is sitting down in a car dealership and buying a new car. These guys made it easy and I highly recommend both of them. More
First new car,excellent experience!! My fiance and I purchased a new Kia Soul from Smithtown Kia , It was our first new car purchase and it was very nice to have everything explained as o My fiance and I purchased a new Kia Soul from Smithtown Kia , It was our first new car purchase and it was very nice to have everything explained as opposed to the salesman who just pushes features and options which can be overwhelming. Mr Intini was very knowledgeable and professional. Not to mention he had a great sense of humor. He showed us how everything worked and what does what as well as even helping us set up our hands free bluetooth option. I will, and would without hesitation recommend Smithtown Kia to other people. More
My experience with Jerry Mancini was FANTASTIC! I always purchase my vehicles used, so have been through this particular song and dance many times. I can jones toy say that I have never been to one dealersh purchase my vehicles used, so have been through this particular song and dance many times. I can jones toy say that I have never been to one dealership that I would consider returning to for my next vehicle, until my most recent experience. I left the dealership with a great deal, super low miles, and a smile on my face. Usually, when you buy a used car, you sign the papers and you leave with the car. Jerry went the extra mile. When I shook his hand to say thanks and went to get into my new(used) SUV, he said, with a great big smile on his face,"but wait, I want to tell you all about your new car!" and he did. He showed us how very feature worked, inside and out. He promised that if we had any questions he would be there to answer them, and I believed him. We drove away feeling like we bought a new (new!) car! I know Smithtown Kia will be the first place I go to to shop my next used car. More
Have used this dealership a few times. Always friendly and helpful. They don't try to sell extra un-needed services. My advisor is Eric, who seems to go out of his way to help out. Appointments are requir and helpful. They don't try to sell extra un-needed services. My advisor is Eric, who seems to go out of his way to help out. Appointments are required which means you don't wait forever. Warranty work completed quickly. Just moved here from Texas, the friendliest of states, and this dealership seems to be right up there with great service. More