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Smithtown Kia

St. James, NY

4.9
2,084 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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726 Middle Country Rd

St. James, NY

11780

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Showing 2,084 reviews

December 12, 2023

Chad was very helpful to me in buying my pre-owned vehicle especially when I had a certain amount to spend on a car.Chad was very patient with me and my parents lol.I will definitely recommend friends More

by Sofia
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Dec 13, 2023 -

Smithtown Kia responded

Thank you for leaving us this great review, Sofia! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

December 12, 2023

Smithtown Kia really made the process much easier than I expected, and easier than I’ve experienced in the past at other dealers. Chad was exceptionally friendly, not pushy, not like a typical car salesman. More

by Raabguy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Dec 13, 2023 -

Smithtown Kia responded

Thank you and congratulations on your purchase! I am so pleased that we could make your visit easy and hassle-free, and I believe that's how every car-buying experience should be. I am sincerely grateful for your business! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

December 09, 2023

Chad was really good. He showed his professional. He gave me suitable suggestions. He can understand what you want. If you want to buy a car, please find Chad. More

by Huawen
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Dec 11, 2023 -

Smithtown Kia responded

Thank you so much for taking time out of your day to share your experience with everyone, Huawen. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

December 08, 2023

My son purchased a car at this dealership, he was very happy with their services. More

by elsuriel427
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Dec 11, 2023 -

Smithtown Kia responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you and your son again! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

December 06, 2023

This is my second Car from Chad Echezuria and I was very satisfied with the entire process. I would highly recommend for you to go him if you are in the market for a New or Used car... More

by Bigc1950
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Dec 07, 2023 -

Smithtown Kia responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

December 06, 2023

Staff was Friendly knowledgeable efficient no tricks. Good communication and thorough post purchase. Good customer care More

by Eboudiette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

Smithtown Kia responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and I am so thankful that your time with us was well spent. Please feel free to reach out to me with any questions or future auto needs, as we are always here to help. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

December 06, 2023

I am on my second Kia and so far I have no complaints. I had a Sorento which I loved. I just traded it in for a Telluride which is fantastic! Gerard Rennie, the salesperson who helped me, was great. He wa More

by Awildadickenson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

Smithtown Kia responded

Thank you for leaving us this great review. I am very happy to hear that we could provide you with a second car-buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

December 05, 2023

I’ve worked with two other Kia dealerships, and so far this one rates number one in my book. They have followed through on everything. They said they would, they have been honest and open, and most of all More

by Sharnab3
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Dec 07, 2023 -

Smithtown Kia responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Chad was so positive. We do our best to make sure all of our customers leave with the right vehicle and I am glad that you're enjoying yours. I look forward to seeing you again. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

December 05, 2023

Best Salesman Ever. As professional as they come. Easy to talk to. No tricks. Very honest. More

by pedsna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Groff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Echezuria
Dec 05, 2023 -

pedsna responded

I am verifying the absolute wonderful service I had at Smithtown Kia!!! Chad was the Best!!!

Dec 07, 2023 -

Smithtown Kia responded

Thank you so much for the wonderful compliments! I couldn't be more pleased to hear you had an amazing and professional experience. I hope you enjoy your new ride and I look forward to seeing you again whether for routine service or another purchase. Thanks again, Pedsna! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

December 05, 2023

Professional staff, salesman knew the vehicle inside and out. Gerard spent much time explaining the options and features of the vehicle More

by Harveyj43
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

Smithtown Kia responded

Harvey, we love hearing about guests who have a wonderful experience at our dealership and I am happy you are one of them! We understand that buying a car is an important decision and are honored that you chose Smithtown Kia. Please feel free to contact me if you have any questions on your new purchase. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

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