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Smithtown Kia

St. James, NY

4.9
2,077 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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726 Middle Country Rd

St. James, NY

11780

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Showing 2,077 reviews

September 18, 2023

Chad was great to work with! He was extremely knowledgeable and helpful, and was able to answer all my questions. More

by Kgould86
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Sep 19, 2023 -

Smithtown Kia responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

September 17, 2023

Chad was very friendly and very efficient. We arrived half hour before closing and he took the time to assist us never feeling rushed as other employees were leaving for the day. He was very More

by cindylespier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Sep 19, 2023 -

Smithtown Kia responded

I really appreciate the kind recommendation, Cindy. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

September 16, 2023

Dealership very professional and helpful didn’t try and run one but us very straight to the point and helpful l. More

by Breier89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom
Sep 19, 2023 -

Smithtown Kia responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

September 15, 2023

Great service and dealership. Recommend Chad he was very helpful and supportive during the process More

by Lillyann75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Sep 19, 2023 -

Smithtown Kia responded

Thank you for leaving us this great review, Lilly! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

September 14, 2023

Just bought our fourth car from Chad at Smithtown Toyota. What a great experience. Everyone was so professional, helpful, informative and just a great place to shop. They made everything so quick and easy. I More

by Jmdavisityg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John, Chad Echezuria
Sep 15, 2023 -

Smithtown Kia responded

It was a pleasure to read about your fourth car-buying experience at Smithtown Kia. Congratulations on your new ride! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Chad provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; I look forward to seeing you again in the future! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

September 12, 2023

My experience with Gerard was a very positive one. He guided me through my purchase of my new Kia with knowledge and answered all my questions in a very friendly way. He spent so much time going over More

by gayle.zimmerman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerard Rennie
Sep 14, 2023 -

Smithtown Kia responded

Thank you for taking the time to write about your experience with us, Gayle! At Smithtown Kia, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Gerard was able to exceed your expectations. Don't hesitate to contact me if there is anything else we can do for you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

September 10, 2023

Chad is a true professional. He brought back the joy and pleasure of buying a car back to what it once was. Incredibly knowledgeable and happy to help understand the car’s featur More

by kiedaisch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Verandas, Chad Echezuria
Sep 12, 2023 -

Smithtown Kia responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

September 07, 2023

Didn't clean the car before my arrival. Dealership could use a major renovation. Would not recommend. More

by sabrinawright320
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chad Echezuria
Sep 08, 2023 -

Smithtown Kia responded

Thank you for sharing this review regarding your experience with us, Sabrina. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

Sep 08, 2023 -

sabrinawright320 responded

Feel free to call me @ 203-272-8328,

September 07, 2023

Smithtown Kia was great. We were greeted kindly upon entering and helped immediately. Everyone we encountered was friendly. The dealership was clean and even had some toys to More

by jessicalynn22891
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Sep 08, 2023 -

Smithtown Kia responded

To say thank you is not enough, Jessica! I am thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Smithtown Kia again! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

September 07, 2023

I went all the way there from the south shore of Nassau County because I like this dealaership. Both my wife and her father had great experiences there.It wasn't the free ice cream (although it was really More

by David B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Smithtown Kia responded

It was a pleasure to read about your first buying experience working with Gerard. Congratulations on your new ride! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. I look forward to seeing you again in the future! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

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