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Smithtown Kia

St. James, NY

4.9
2,077 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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726 Middle Country Rd

St. James, NY

11780

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Showing 2,077 reviews

September 01, 2023

Dealership was very hands on and helpful during our first leasing experience. Chad went above and beyond to make sure we knew all the information and was happy with our purchase, highly recommend! More

by kerrihurney121
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Echezuria
Sep 06, 2023 -

Smithtown Kia responded

Thank you for leaving us this great review, Kerri! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

August 31, 2023

Quick with responses. Supposed Great customer service. We are so happy with our new car! More

by bpaul611
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
August 30, 2023

Chad was great to deal with. I told him that car I was buying was a present for my wife's birthday. So when we showed up he had a huge red bow on it for her. It just made her day More

by royterlaga
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Sep 01, 2023 -

Smithtown Kia responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

August 30, 2023

Chad was excellent through the whole process. Completely transparent and never once did we feel uncomfortable throughout the sales process. I’d absolutely refer anyone looking for a new vehicle More

by reisern14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Sep 01, 2023 -

Smithtown Kia responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

August 29, 2023

Gerard was a great communicator with us and made the process very simple. He always called back promptly and responded quickly to emails. We got the car a month earlier than we originally were supposed More

by joshuagutes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Smithtown Kia responded

Thank you for leaving us this great review, Joshua. I am very happy to hear that we could provide you with a second car-buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

August 29, 2023

Excellent experience! Chad and Scott at Smithtown Kia were a pleasure to work with. Thank you! More

by Abottz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Echezuria
Aug 30, 2023 -

Smithtown Kia responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay them to the team. Take care and have a great day. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

August 26, 2023

Smithtown Kia was amazing. Every step of the process was easy. They didn't play any price games that too many other dealerships play. Gerard was great and helped a lot. I would More

by KiaShopper
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Smithtown Kia responded

Thank you and congratulations on your purchase! I am so pleased that we could make your visit easy and hassle-free, and I believe that's how every car-buying experience should be. I am sincerely grateful for your business! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

August 26, 2023

This is the second car I’m purchasing from this dealership. I’ve had nothing but great experiences stemming from the sales person Gerard to the manager, Paul and the finance person Marty. It is a p More

by Nv3pmichael
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Farley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica Bergen
Aug 29, 2023 -

Smithtown Kia responded

Thank you for leaving us this great review. I am very happy to hear that we could provide you with a second car-buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

August 26, 2023

Chad made it so easy to have a conversation, not once did I feel pressured. He was extremely honest when it came to stock, price, features, etc. Once we sat down and we talked about what I was looking for, More

by matthewjmartin19
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Aug 29, 2023 -

Smithtown Kia responded

Thank you for taking the time to write about your experience with us, Matthew! At Smithtown Kia, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Chad was able to exceed your expectations. Don't hesitate to contact me if there is anything else I can do for you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

August 26, 2023

We had a great experience buying a Telluride from Chad at Smithtown Kia. Chad was friendly and knowledgeable. He spent a lot of time helping us choose the right car. We did not feel rushed or pressured to bu More

by Dvinciguerra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Aug 29, 2023 -

Smithtown Kia responded

Thank you for leaving us this review. I am very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

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