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Smithtown Kia

St. James, NY

4.9
2,077 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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726 Middle Country Rd

St. James, NY

11780

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Showing 2,077 reviews

April 14, 2023

Had my car serviced today . Mike, the service writer was extremely polite and a pleasure to do business with. He Listened and addressed all my concerns. He also kept me appri More

by clieppe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike service writer
Apr 18, 2023 -

Smithtown Kia responded

Clieppe, thank you for sharing this great feedback with us. I feel our service department is what makes Smithtown Kia special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Kevin Bartoli, Kbartoli@smithtownkia.com

April 13, 2023

Chad was very helpful and professional throughout the leasing process. Everyone at Smithtown Kia was friendly and made leasing a Telluride a positive experience. I would definitely recommend Chad and S More

by robyn615
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Apr 14, 2023 -

Smithtown Kia responded

Robyn, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

April 13, 2023

I had a great experience shopping for my new Kia Sportage. Chad made everything easy and seamless. More

by Kristin.ruiz4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Apr 17, 2023 -

Smithtown Kia responded

Kristin, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

April 13, 2023

We had another very pleasant experience leasing with Smithtown Kia. This is our third time leasing a Kia Sorento. Chad walked us through the process so that understood everything. We are very satisfied More

by laurenemanuele
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Liqouri, Chad Echezuria
Apr 17, 2023 -

Smithtown Kia responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

April 12, 2023

Gerard was a pleasure to work with. Professional and personable. I felt no pressure whatsoever and I got the impression that he cared about me and what I need for my family. will def More

by mjmatura
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2023 -

Smithtown Kia responded

I cannot thank you enough for your wonderful review of Smithtown Kia and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

April 10, 2023

I cant imagine a better experience then working with Chad and Smithtown Kia. Very attentive, helpful and most all kind. More

by Maybememories112
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richie , Chad Echezuria
Apr 13, 2023 -

Smithtown Kia responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

April 10, 2023

Chad was such a great, respectable and knowledgeable salesman. He made the entire process easy. He cared enough to learn my exact needs and placed me in a vehicle I was happy with and within my budget. More

by MarioB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
Apr 13, 2023 -

Smithtown Kia responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

April 10, 2023

Happy with our purchase. Our sales rep Rick was very straightforward, responsive, and accomodating. The finance and purchase process went smoothly. After the sale, they di More

by StashaK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Groff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

Smithtown Kia responded

Stasha, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

April 07, 2023

Chad was easy to reach throughout the process. I was lucky I got to work with Chad. More

by Daniel.aldarondo
Recommend Dealer
Yes
Employees Worked With
Richard, Chad Echezuria
Apr 11, 2023 -

Smithtown Kia responded

Thank you for this amazing review, Daniel! We really appreciate your business. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

April 05, 2023

After two other unsuccessful attempts to buy a Forte at a reasonable price, in a way that appealed to my sense of honest, cooperation and fairness, I visited Smithtown Kia and met Rick Groff. Rick was very More

by 19sheehan51
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rick Groff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2023 -

Smithtown Kia responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. I am sincerely pleased to know that Rick's efforts have made the difference in your car-buying experience. Your testimonial gives me the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

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