
Smithtown Nissan
St. James, NY
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2,860 Reviews of Smithtown Nissan
Amazing! We had an amazing experience with Tom Oliva and Mark. They were both very helpful! We wouldn't be driving a 2015 Platinum Pathfinder if it wasn't fo We had an amazing experience with Tom Oliva and Mark. They were both very helpful! We wouldn't be driving a 2015 Platinum Pathfinder if it wasn't for them :) More
Exceeded all expectations Sebastian helped us lease a new Altima for my mom. He was friendly and straightforward, and we secured an excellent deal. We had an easy "back and for Sebastian helped us lease a new Altima for my mom. He was friendly and straightforward, and we secured an excellent deal. We had an easy "back and forth" pricing discussion, without any of the hard sell or tricky tactics that so often occur in car sales. He answered all of our questions, allowed us plenty of time to ourselves to discuss things (my mom and I do not make decisions quickly!), and did not pressure us at all. He put my mom in a car that perfectly fits her needs, tastes and finances. I will also happily note that the Dealership was fair and straightforward with the lease details -- just as it should be. Some dealers are notorious for stuffing their lease agreements with "car prep fees," inflated "document fees," and similar crap that aren't disclosed until the last second in order to squeeze every last penny from the unwary customer. I am very pleased to report that Smithtown Nissan did not play any of these games with us. The fees (DMV, document, tire disposal, etc.) were very reasonable. It is most refreshing and comforting to deal with an honest and fair dealer. I was very pleased with the experience and would happily recommend Sebastian and his crew to anyone shopping for a new Nissan. In fact, the "bang for the buck" we found at Nissan was amazing. I suggest anyone shopping for a new car check out the brand before buying anything else. More
Stress free. I had a great time at this dealership. The sales reps were personable and came right up to you asking if you needed help. I got lead to the back lot w I had a great time at this dealership. The sales reps were personable and came right up to you asking if you needed help. I got lead to the back lot where all the stock was and was basically told to, "pick out the one you like." I found the one, took it for a spin and made the deal. Great experience at Nissan. Customer for life. More
Tyler was amazing, no xx straight to the point! Our salesman was Tyler and he was great!! I came in, told him what I wanted and needed and that I wasn't interested in the "typical dealership games". Our salesman was Tyler and he was great!! I came in, told him what I wanted and needed and that I wasn't interested in the "typical dealership games". He beyond exceeded my expectations, got straight to the point, no games or haggling and helped us immensely! Highly recommend Tyler!! More
great expierence! Tom was awesome and very helpful!!!! I had a Great experience overall and would defiantly go back and recommend Nissan and Tom to friends and family! Tom was awesome and very helpful!!!! I had a Great experience overall and would defiantly go back and recommend Nissan and Tom to friends and family! More
great service Excellent, bottom line customer service. No haggling. Sales people very pleasant and responsive. Our new car was ready when promised and the transacti Excellent, bottom line customer service. No haggling. Sales people very pleasant and responsive. Our new car was ready when promised and the transaction paperwork was processed very quickly. More
Great Experience Purchasing a car at Smithtown Nissan was an extremely pleasant experience. Tom Oliva was extremely helpful, professional, knowledgeable, and it was a Purchasing a car at Smithtown Nissan was an extremely pleasant experience. Tom Oliva was extremely helpful, professional, knowledgeable, and it was a pleasure going through the process with him. Great purchase, thanks ! More
Trade in/Lease Came into the dealer to trade in my Maxima which I purchased after losing all vehicles during Hirricaine Sandy, and to lease vehicle. Plesent experi Came into the dealer to trade in my Maxima which I purchased after losing all vehicles during Hirricaine Sandy, and to lease vehicle. Plesent experience. More
Great Experience My salesman Tom Olivia made it a great purchase. My paperwork and car were ready when I arrived and I was done very quickly. Thanks guys. My salesman Tom Olivia made it a great purchase. My paperwork and car were ready when I arrived and I was done very quickly. Thanks guys. More
I Feel Like I Bought a Car from a Friend As a first time new car buyer I can only highly recommend Smithtown Nissan. I put off buying a new car because of all the negative cliches about the p As a first time new car buyer I can only highly recommend Smithtown Nissan. I put off buying a new car because of all the negative cliches about the process. I am incredibly pleased to say that I experienced nothing like those commonly held thoughts. From the moment I spoke with and shook Ed O'Donahue's hand, I knew I would be treated with respect and care. After being greeted by Ed, Tom Oliva began the process. As with Ed, Tom put me at ease and gave a sense that he was more concerned with pleasing me, the customer, than in just selling another car. Tom took the time to learn a bit about me and about what I wanted. I never felt pushed or uncomfortable during the entire process. I drove my new 2015 Xterra off the lot that very same day. Avoiding the typical words, phrases, and descriptions we all read in these types of reviews, I will say that the sense of friendship, and even family, is an incredible quality the staff at this dealership has. Don Gleason and Tom, along with some other guys from Parts and Service, offered to help me clean out my old truck and help move my kayak from my old truck to my new truck. ( I just got back from a kayaking trip and did not think I was going to buy a car that day. I walked out of a different dealership because of the high pressure to buy and lack of concern. ) These guys continued and enhanced the feeling Ed and Tom conveyed. I feel as though I bought a car from a friend. I want to thank everyone I dealt with, from Ed and Tom, the guys in Parts and Service, to Will in finance. Not only did they help me purchase the exact truck I wanted at an excellent price, but they made me feel like a part of the Nissan family. More