
Smithtown Nissan
St. James, NY
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2,862 Reviews of Smithtown Nissan
Fair and honest Went to Smithtown Nissan to turn in a lease and re-lease a new car. Vinny, my salesman was very friendly and knowledgable. The sales manager Joe Urso Went to Smithtown Nissan to turn in a lease and re-lease a new car. Vinny, my salesman was very friendly and knowledgable. The sales manager Joe Urso was a true gentleman, polite, frank and most importantly honest and truthful. They bent over backwards to help me with the excess miles and wear and tear on my previous lease. Hey listen, buying a car is almost as fun as chewing on tinfoil. You have to go into it with the hope that the people you deal with are honest and trustworthy and that you get a FAIR deal. These two gentlemen are just that. You also cant expect to get a car for nothing or next to nothing. You don't want to get ripped off, I understand that but you also have to realize these people at the dealership are also trying to make a living just like the rest of us. Everybody needs to make a living and a fair deal does just that. This is my second car from this dealership and I will most definitely return. More
Happy!!! My experience with the Smithtown Nissan sales dept has been excellent. They've made the process easy and have me everything I wanted...all while lower My experience with the Smithtown Nissan sales dept has been excellent. They've made the process easy and have me everything I wanted...all while lowering my lease payments and insurance!! Very pleased with my new lease!! More
Misrepresentation of price quote Quoted a monthly figure by sales, when paperwork was brought to manager we were told the actual lease quote would be $26 more per month Sales person s Quoted a monthly figure by sales, when paperwork was brought to manager we were told the actual lease quote would be $26 more per month Sales person stated he was wrong to give us this quote but he was"busy and running around" was able to secure a slight negotiation with "manager" but not at initial quote. Hope to have a good experience with the vehicle but left disappointed with the sales process. Sales person stated he was working there for 12 years so we feel he should have known what the monthly fee was and his quote should have been honored by management. More
excellent experience I entered knowing I was asking the sales team to move mountains. Was upside down on my car and wanted a new car and a lower paymemt. I still can not b I entered knowing I was asking the sales team to move mountains. Was upside down on my car and wanted a new car and a lower paymemt. I still can not believe I walked in at 850 AM and walked out at noon with a new Altima. Never felt pressure, never made to feel bad because of past mistakes, never bullied. Bob and Will are great!!!! I will most certainly return for my next purchase!!!! More
4th Lease with Smithtown Nissan Smithtown Nissan is always fair and straightforward. My family and I have been coming here for years and we have never had anything but a pleasant exp Smithtown Nissan is always fair and straightforward. My family and I have been coming here for years and we have never had anything but a pleasant experience. Dustin is a great salesman with a kind personality. He genuinely cared about what I needed and helped me get a nice deal on a Juke. In the past we have also leased from Jim who is equally excellent. More
Karen, 2nd lease with Smithtown Nissan Very positive experience! Danny Gomez was most helpful in meeting our needs and was concerned about working with us for the best deal possible. We Very positive experience! Danny Gomez was most helpful in meeting our needs and was concerned about working with us for the best deal possible. We were able to lease our new Altima with the features we needed and drive it out of the showroom after just three hours! Thank you Danny! More
This is how all dealerships should operate! This is my 3rd Nissan from this dealership, they made it very easy to lease another vehicle without giving it a second thought! Joe Urso gave me the d This is my 3rd Nissan from this dealership, they made it very easy to lease another vehicle without giving it a second thought! Joe Urso gave me the deal i wanted and more. Joe Urso assigned Cisco to assist us in the selection of our new vehicle. Cisco was very knowledgeable and answered all our questions. He also made sure to explain and show us how to use all the features of the vehicle. Also Brian Vasak in the finance department was a pleasure to work with. I would like to mention the service department always does a great job. Awesome team work Smithtown Nissan! Keep up the good work. Luis More
Very professional did all they could do to help out Dustin was very helpful in my decision to buy a new Altima. He clearly explained my option in leasing a new car buying one or even the buy out of my l Dustin was very helpful in my decision to buy a new Altima. He clearly explained my option in leasing a new car buying one or even the buy out of my last lease. He knew about the specifications of the car and was able to explain clearly on how to operate set up and use all the new features. My over all experience at the smithtown Nissan dealership was very good. More
Excellent I am very pleased with the deal I got. They definitely care about their customers' needs, as a good deal was not hard to get. As a result, I was able I am very pleased with the deal I got. They definitely care about their customers' needs, as a good deal was not hard to get. As a result, I was able to get more options, at a lower price. I am very satisfied with my new Altima. More
very helpful and informative Joe urso gave me the deal I wanted and Danny Gomez was a doll, He understood exactly what I wanted and worked to get me the best deal which was ok'd Joe urso gave me the deal I wanted and Danny Gomez was a doll, He understood exactly what I wanted and worked to get me the best deal which was ok'd by the sales mgr. He then went over everything with me on the car. I had a very pleasant experience and I lover the service department. I live in Bayshore and travel to Smithtown as that is where I get the best service and the people are so much more friendly. More