
Smithtown Nissan
St. James, NY
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2,861 Reviews of Smithtown Nissan
Turming in a lease early We had seen Danny on a previous visit, but didn't see him and Dustin helped us. He was knowledgeable, and gave us numbers that made sense. We came i We had seen Danny on a previous visit, but didn't see him and Dustin helped us. He was knowledgeable, and gave us numbers that made sense. We came in to see if a Murano was feasible financially. We had no intention of doing a new lease at that time. Our lease wasn't coming due until March 18, 20215, but we are snowbirds and would be out of the country between Dec 1 and March 24, after the lease was up. We knew we could extend the lease if necessary. Then we saw Danny and sat down with him. He encouraged us to really consider the 2014 Murano as the 2015 wouldn't be out until mid Dec. or so, and we would be away. But more important, the price of a 2015 would be much higher, possibly $4000. He told us that Nissan would pay off the 4 remaining months and they would be able to do a great deal. He went with me on the test drive and pointed out all the great features of the Murano SL. When I had trouble adjusting the seat to my comfort, he got out and did it for me. He worked out the details and said we could go out with the new car...it had to be prepped. So we left for a hour and so, and the car was indeed ready. He connected the blue tooth to accomodate my cell and my "husband's" cell. Showed us the navigation and even entered the address we were going to that evening. He paid attention to detail, was low keyed. I never felt pressured as I was before in other Nissan dealerships. Also, not have blaring music in the background made for a more pleasant experience.The was my first time at Smithtown Nissan. He is extremely knowledgeable and personable. Alli took us through the financial and lease papers and was very efficient. We had a question regarding the downpayment and she, the mamager and Danny made sure we understood why it was higher than I expected. More
Such a pleasant experience, Salesmen were SO great Mike was so helpful from Day 1. My fiancé and I had a terrible experience at another Nissan dealer where they tried to take advantage of us. After tha Mike was so helpful from Day 1. My fiancé and I had a terrible experience at another Nissan dealer where they tried to take advantage of us. After that, we were reluctant to keep looking around for the car we decided on. I spoke to Mike on the phone and he was upfront and honest with me about what kind of "deal" I would receive. I was hesitant to trust another sales person after weeks of rule salesmen and empty promises. We drove the hour over to Smithtown Nissan & our experience was nothing short of pleasant. We kept wondering, when are they going to pull the rug out from under us? But they never did. What's the catch? But there wash' one. Mike was sitting with another customer when we got there and he made sure that we weren't waiting. He and another employee, Mo, worked together cohesively to get us out of there and not have to make us wait too long. He even had the car that we talked about ready for us in the garage, so we would not have to wait. We were shocked and still waiting for the "gotcha" moment, because it seemed too easy. But there never was one. All of them were true to their word and they were honest, kind, and we didn't once feel like we were taken advantage of. When it was time to sit with the finance guy, Will, the lease agreement said something very slightly different than we discussed. When we brought it up, he quickly took it upstairs to management and took care of it. No fights, no arguments, he made sure we were happy and comfortable. After weeks of terrible experiences with car dealerships and salesmen, we walked out so happy. They had us in and out in an hour and a half, which is unheard of! We appreciated that everyone worked together to make our experience an actual good one. Thank you to Mike, Mo, and Will for your help and straightforward, kind, attitudes. You all made a stressful transition of getting a new car an easy one. We love our new Nissan Sentra SR. We will definitely recommend Smithtown Nissan to friends and family. More
Crooks I finalized the deal with Javon yesterday and he gave me the final price and said the dealer fees will be waived and took a $200 deposit. Today since I finalized the deal with Javon yesterday and he gave me the final price and said the dealer fees will be waived and took a $200 deposit. Today since Javon was out sick he i worked with his partner Danny Gomez. I was almost ready to pick the car today when he tells me they will charge dealer fees or its a no deal. What??? How can you go back on what you promised the customer. Also they were upset that i was not financing through them. Turned out to be major crooks. More
very happy customer Every part of my experience was great. They treated me great, every employee was extremly friendly, the price was great, and they were very efficient Every part of my experience was great. They treated me great, every employee was extremly friendly, the price was great, and they were very efficient and they got me in a new car in no time at all. I would recommend them to anyone. More
Purchasing a New Car Sebastian was knowledgeable and friendly and got me into my new car as quickly as he could! I am very pleased with my purchase and will definitely co Sebastian was knowledgeable and friendly and got me into my new car as quickly as he could! I am very pleased with my purchase and will definitely come back and use Sebastian again! :-D More
Review We have dealt with Will 3 previous times and never have we been disapointed. Always a positive outcome, owning a new car. This time we worked with Wil We have dealt with Will 3 previous times and never have we been disapointed. Always a positive outcome, owning a new car. This time we worked with Will and Jim and again the experience was so positive. From excellent knowledge to excellent service, they both went out of their way (even making a fresh pot of coffee for my husband) to give us the best deal we could imagine. These guys are a definite asset to the Smithtown Nissan family. Thank you More
easy and enjoyable We worked with Sebastian and Joe Urso, everything was wonderful!! Sebastian was friendly and super accommodating. Overall a great experience! This i We worked with Sebastian and Joe Urso, everything was wonderful!! Sebastian was friendly and super accommodating. Overall a great experience! This is our third nissan and we are always very pleased! More
Experience at Smithtown Nissan I have to say, I had the most amazing experience with leasing a car at Smithtown Nissan. All the employees as well as management we're so kind, consid I have to say, I had the most amazing experience with leasing a car at Smithtown Nissan. All the employees as well as management we're so kind, considerate and helpful to find me the perfect car to fit my lifestyle. I am beyond happy with my choice and the fact that the whole staff treated me like family. More
The best experience I have ever had purchasing a car! I have to say I am not a fan of car salesmen, but I have to make an exception! Our salesman at Smithtown Nissan was unbelievable. He told us exactly w I have to say I am not a fan of car salesmen, but I have to make an exception! Our salesman at Smithtown Nissan was unbelievable. He told us exactly what was to be done on the car and it was done, no bs, no false promises. Matter of fact he went over and beyond what he had told us. Fantastic experience! If you are looking for a new or used car I recommend Smithtown Nissan and Danny R! You wont regret it! More
Terminated lease This was my second time leasing a car at this dealership. I am beyond happy with the service of my visit. They always do the right thing for their cus This was my second time leasing a car at this dealership. I am beyond happy with the service of my visit. They always do the right thing for their customers. I am greatly satisfied and recommended this dealership to everyone. Ask for Joe and you will be in good hands! More