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Smithtown Volkswagen
St James, NY
2,359 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,359 reviews
Verified Customer
May 06, 2022
Everyone is friendly and helpful. They all seem very qualified and knowledgeable. They are always willing to answer any questions you may have They all seem very qualified and knowledgeable. They are always willing to answer any questions you may have More
by JDESTEFANO2
Employees Worked With
Tom Wilde, Danielle Dipietro, James Coughlin, Edward Merman
May 05, 2022
Went in for an oil change, and was told that my transmission oil seals were leaking - something that should have been fixed correctly as part of a vehicle recall campaign a few years ago. Disturbi transmission oil seals were leaking - something that should have been fixed correctly as part of a vehicle recall campaign a few years ago. Disturbingly, the paperwork was written up as if I as the vehicle owner had reported seeing oil - this is an outright fabrication. Thus Smithtown VW service either didn't do the repair correctly the first time, or they've made up a problem that does exist so they can bill repair hours. Either way, they made up something I said. Serve people couldn't explain when I called them on the fabrication. More
by GBULLOIDES
Employees Worked With
Danielle Dipietro
May 03, 2022
sal D’Amico was great very caring & knowledgeable took extra time with me to test drive car & then to review every detail when I picked it up he’s a true gentleman & I would recommend him definitely extra time with me to test drive car & then to review every detail when I picked it up he’s a true gentleman & I would recommend him definitely More
by redbug8
Employees Worked With
Sal D'Amico
May 01, 2022
Danielle did a great job coordinating the service appointment. A big difference from the previous owners I would not hesitate to purchase another vehicle from Smithtown Volkswagen. appointment. A big difference from the previous owners I would not hesitate to purchase another vehicle from Smithtown Volkswagen. More
by Scubaman
Employees Worked With
Danielle Dipietro
April 24, 2022
When I arrived, Chris greeted and helped me. He was friendly and courteous! The problem was resolved quickly by the VW service team! He was friendly and courteous! The problem was resolved quickly by the VW service team! More
by ew9904
Employees Worked With
Chris in service department. 5 Stars!, Scott Miller, Jhon Jaramillo
April 24, 2022
I have a tire protection package on my Jetta. Needed some tires replaced and asked them to please rotate the tires at the same time. They replaced my tires but forgot to do the rotation. I asked Needed some tires replaced and asked them to please rotate the tires at the same time. They replaced my tires but forgot to do the rotation. I asked them multiple times to email me the receipt/work slip. Still haven’t gotten that. So they are honestly just okay. More
by LYONSA0717
Employees Worked With
Danielle Dipietro
