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Smithtown Volkswagen
St James, NY
2,375 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,375 reviews
May 21, 2026
Excellent service and support from the staff at Smithtown Volkswagen and especially Jamie! We appreciated the personal care! Volkswagen and especially Jamie! We appreciated the personal care! More
by kimberlyfix
Verified CustomerEmployees Worked With
May 18, 2026
Went in for a service, came out happy. There was a recall on the vehicle that was unexpected but handled correctly and in a timely manner. Thanks guys! There was a recall on the vehicle that was unexpected but handled correctly and in a timely manner. Thanks guys! More
by MICHAELINSALACO4
May 17, 2026
This was the easiest and most pleasant car leasing or buying experience I’ve ever had. Brandon was great - knowledgeable, easygoing, treated me respectfully and worked to get a deal I felt good about. Th buying experience I’ve ever had. Brandon was great - knowledgeable, easygoing, treated me respectfully and worked to get a deal I felt good about. They were incredibly efficient as well - insurance, plates, everything was super easy. I don’t think many people can say they leased a new car in one day with literally no aggravation! I would definitely recommend Brandon and this dealership. More
by aedundon
Employees Worked With
May 17, 2026
Lies and robs you with deceptive illegal practices disgusting acts like he cares but won’t acknowledge you when you need help After he gets his commission scammer just like all of smithtown Volkswage disgusting acts like he cares but won’t acknowledge you when you need help After he gets his commission scammer just like all of smithtown Volkswagen More
by lalau3118
Employees Worked With
Brandon Oneil, Thomas Catapano
May 16, 2026
Decent experience with a new lease on a 2026 Tiguan SEL R-Line Turbo. Dillon G. in sales, and John D., finance manager did their due diligence to get me the monthly payment I could afford on this new lease R-Line Turbo. Dillon G. in sales, and John D., finance manager did their due diligence to get me the monthly payment I could afford on this new lease. Not sure it was the best deal but they did their best to keep my payments where I needed them. Easy process and took delivery within 4 days of my test drive. Two thumbs up Smithtown Volkswagon! More
by Love my new Renegade
Employees Worked With
Dillon Graham; John D./Finance Manager
May 12, 2026
Jamie was fantastic to work with. He kept me in the loop and dealt with the warranty company to make sure my work was covered. He kept me in the loop and dealt with the warranty company to make sure my work was covered. More
by 36APEREZ
Employees Worked With
May 08, 2026
Helpful, easy and quick. No hassle, got my car in 20 minutes and a fair offer on my trade in. No hassle, got my car in 20 minutes and a fair offer on my trade in. More
by jeffbonowicz
Employees Worked With
May 07, 2026
I really needed to get my Jetta serviced, but I was in a real time crunch. Jasmine Khan was fantastic in managing my expectations and then exceeding them. She is very professional and knowledgeable. Thank y real time crunch. Jasmine Khan was fantastic in managing my expectations and then exceeding them. She is very professional and knowledgeable. Thank you to Jasmine and the entire team at Smithtown VW ! More
by Kevin
Employees Worked With
