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Smithtown Volkswagen
St James, NY
2,222 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,222 reviews
April 19, 2021
Great and caring people. They treat you like an actual person and not a walking stack of money. Sal was amazing!! Great service all around person and not a walking stack of money. Sal was amazing!! Great service all around More
by jmeigel7
Verified CustomerEmployees Worked With
April 19, 2021
We drive all the way from Queens just to get our car serviced at Smithtown VW because they have the best service. Wouldn’t go anywhere else! serviced at Smithtown VW because they have the best service. Wouldn’t go anywhere else! More
by Shanna
Employees Worked With
Tom Wilde, Danielle Dipietro
April 19, 2021
Very easy and smooth process. Looking forward to being a customer for many years. You can see the professionalism starts at the top with GM Jhon Jaramillo. Danielle in service was great! Thank you Smithto customer for many years. You can see the professionalism starts at the top with GM Jhon Jaramillo. Danielle in service was great! Thank you Smithtown VW More
by themate007
Employees Worked With
Danielle Dipietro
April 19, 2021
Bob is Very professional and knowledgeable. Smith town’s pricing is very transparent which isn’t the norm with Long Island dealers. Overall a very good buying experience. pricing is very transparent which isn’t the norm with Long Island dealers. Overall a very good buying experience. More
by Dan
Employees Worked With
April 17, 2021
Clean, friendly and straightforward salesman. It was a nice visit and Kenny Montoya was a great salesman to deal with. I would highly recommend working with him! I will be a customer for the foreseeable f nice visit and Kenny Montoya was a great salesman to deal with. I would highly recommend working with him! I will be a customer for the foreseeable future. More
by meipper
Employees Worked With
Kenny Montoya
April 15, 2021
Most enjoyable car purchase ever!great price, no up selling , no lies over all a great buying experience I would recommend smith town Volkswagen to anyone selling , no lies over all a great buying experience I would recommend smith town Volkswagen to anyone More
by buster3463
Employees Worked With
Mike DiMaria, Jim Rogers
April 15, 2021
Phenomenal!!! Truly pleasant experience dealing with the team and that’s what they are. Where one person left off the next person stepped in with a smile. Volkswagen should find out how they do it! Great wo team and that’s what they are. Where one person left off the next person stepped in with a smile. Volkswagen should find out how they do it! Great work. More
by 2Tiguans
Employees Worked With
Danielle Dipietro, James Coughlin, Edward Merman
April 15, 2021
What a team! What an experience! My only problem is I can’t get a new car from them every day. Great job! Keep it up can’t get a new car from them every day. Great job! Keep it up More
by 2Tiguans
April 13, 2021
Great Car, Great Service, Great Dealership. I have been with Smithtown VW since 2007 and I see no reason to leave. They make it extremely easy to lease a car. with Smithtown VW since 2007 and I see no reason to leave. They make it extremely easy to lease a car. More
by RB
Employees Worked With
Jamie Sackstein
April 12, 2021
Everyone was very professional, knowledgeable and patient. Would recommend dealership to everyone. Great customer service. Very helpful with programming the car and helpful with the warranty. patient. Would recommend dealership to everyone. Great customer service. Very helpful with programming the car and helpful with the warranty. More
by leegino31
