Smithtown Volkswagen

Service My issue was dealt with in a timely matter and everyone was professional and courteous. I’ve never taken my car anywhere else and am always pleased. My issue was dealt with in a timely matter and everyone was professional and courteous. I’ve never taken my car anywhere else and am always pleased. More

It was an overall good experience. Bob R. Was great! Overall happy with price and car. Bob R. was great. I was disappointed with the fee to register the car and the cost of getting plates from NJ. Total Overall happy with price and car. Bob R. was great. I was disappointed with the fee to register the car and the cost of getting plates from NJ. Total for those services was $940 which is excessive. Registration should be $300-400 and to get plates for NJ was the balance. More

Easy car lease This is my second car from Smithtown Volkswagen the cars sell themselves and their salespeople are friendly personable and knowledgeable. Aaron was my This is my second car from Smithtown Volkswagen the cars sell themselves and their salespeople are friendly personable and knowledgeable. Aaron was my salesman very nice and easy to talk to. Ivy was my finance person she is very nice as well made leasing my car simple. More

Not very attentive Still waiting for my paperwork. Satellite radio should have been set up. 3 months free subscription not honored cause account was previously set up fo Still waiting for my paperwork. Satellite radio should have been set up. 3 months free subscription not honored cause account was previously set up for car after going thru XM myself. Found out XM module is no good. Dealership should have caught this. More

Great experience! We had a very good and way experience at this dealership...our salesperson Adam was great and got us exactly what we needed. Management was cooperativ We had a very good and way experience at this dealership...our salesperson Adam was great and got us exactly what we needed. Management was cooperative and the finance was a breeze ! More

Oil change and recalls fixed Was seated and car was taken in right away, was told wait was two hours and left after two hours. No complaints. Straight forward, waited in waiting a Was seated and car was taken in right away, was told wait was two hours and left after two hours. No complaints. Straight forward, waited in waiting area upstairs. Quiet watched tv. More

Oil Change She helped me right away. I did not wait a long time and contacted me when my oil change was completed. They were able to give me a ride to work as we She helped me right away. I did not wait a long time and contacted me when my oil change was completed. They were able to give me a ride to work as well. More

Extremely friendly and professional staff!!!! I was in and out, both times I was in for service to my Passat. Great prices and great staff!!!!! I highly recommend Smithtown VW! I was in and out, both times I was in for service to my Passat. Great prices and great staff!!!!! I highly recommend Smithtown VW! More

Fantastic experience! Sal was amazing! He worked with me to make sure I got the best affordable price. Mike and Sal made sure I got the exact color and car that I wanted a Sal was amazing! He worked with me to make sure I got the best affordable price. Mike and Sal made sure I got the exact color and car that I wanted and even got it from a different Volkswagen dealership. He showed me all the features on my car and I left feeling comfortable and knowledgeable. I will definitely be returning there for my next lease. Thanks for such a easy and quick experience. More

Great customer service after the sale Bob was very responsive to my needs an price concerns. After the sale he has always available to answer questions. I highly recommend Bob and the Bob was very responsive to my needs an price concerns. After the sale he has always available to answer questions. I highly recommend Bob and the whole dealership More