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Smithtown Volkswagen
St James, NY
2,393 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,393 reviews
March 27, 2019
It was excellent they give us the best customer service They was nice and helpful and they got Ight to work no problem for anything and I can least say I can go back and fix more if anything They was nice and helpful and they got Ight to work no problem for anything and I can least say I can go back and fix more if anything More
by GONZALEZ.ESTARLIN
Verified CustomerEmployees Worked With
Mike DiMaria, Jerson Escalante, Sal D'Amico, Ericka Orenstein
March 27, 2019
Oil Change Everyone was great and professional. They were quick and communicative and clear about the work that needed to be done and what could wait for a later Everyone was great and professional. They were quick and communicative and clear about the work that needed to be done and what could wait for a later date. I felt like I could trust them. More
by JACQUELINELAGRASSA
Employees Worked With
I'm not sure who I spoke with.
March 27, 2019
The service was professional and courteous and thorough Smithtown Volkswagen is where I purchased my Tiguan. It has been serviced at this dealership for everything from oil changes to larger repairs. They Smithtown Volkswagen is where I purchased my Tiguan. It has been serviced at this dealership for everything from oil changes to larger repairs. They are familiar with the vehicle and can troubleshoot any problems and make the appropriate repairs. The mechanics are specialists to the brand, and the office staff has always been friendly and professional. More
by LTPS1985
Employees Worked With
Tommy in the service department.
March 27, 2019
Friendly, honest, professional. They did all they could to get me out of my lease early when other dealers turned me away. They got me approved and into the car I wanted. They did all they could to get me out of my lease early when other dealers turned me away. They got me approved and into the car I wanted. More
by 96yankssb
Employees Worked With
Bob Ribaudo, Ivy Feinsilver
March 26, 2019
2013 Volkswagon Beetle Turbo Every aspect of my visit was professional and courteous. Everything was perfect. I brought my car in without an appointment and was able to have it Every aspect of my visit was professional and courteous. Everything was perfect. I brought my car in without an appointment and was able to have it worked on immediaetley. Thanks again for great service. More
by gbieling
Employees Worked With
Don't have sales slip with me with name. Sorry.
March 26, 2019
Fast and fair Brought in my 2013 Tiguan for 60k service. All options were explained and there was no pressure to do any work that I didn't want. Waiting area was co Brought in my 2013 Tiguan for 60k service. All options were explained and there was no pressure to do any work that I didn't want. Waiting area was comfortable and quiet. Car was ready very quickly. Thanks! More
by VeeDub Driver
Employees Worked With
service dept
March 25, 2019
New 2019 Tiguan Always a pleasure dealing with Mike DiMaria. Made the process from beginning to end painless. Jerson was so helpful too, and both so knowledgeable and Always a pleasure dealing with Mike DiMaria. Made the process from beginning to end painless. Jerson was so helpful too, and both so knowledgeable and sweet. Not my first lease with this VW location and won’t be my last. More
by DAWNTONYCEREOLA
Employees Worked With
Mike DiMaria, Jerson Escalante
March 25, 2019
Fast and efficiency They did my cars oil change and inspection really quick..Danielle helped me with the paperwork and pick the right package for my wallet! They were fri They did my cars oil change and inspection really quick..Danielle helped me with the paperwork and pick the right package for my wallet! They were friendly and efficient and I’m very grateful! More
by xBULLETx94
Employees Worked With
Danielle
March 25, 2019
Pleasant and professional. Work was performed satisfactorily I was satisfied with my visit to Smithtown Volkswagen. The work was performed as promised and in a reasonable amount of time. And customer service as I was satisfied with my visit to Smithtown Volkswagen. The work was performed as promised and in a reasonable amount of time. And customer service as professional. More
by louis.granieri
Employees Worked With
Tom, Tom Baldassare
March 24, 2019
A Satisfying Experience I had a satisfying experience at Smithtown Volkswagen with the professional staff that attended to me especially it being my first time leasing a vehi I had a satisfying experience at Smithtown Volkswagen with the professional staff that attended to me especially it being my first time leasing a vehicle. Thank you guys for the great experience. sal, you're the best! More
by Akem
Employees Worked With
Tom Baldassare, Ivy Feinsilver, Sal D'Amico
