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Smithtown Volkswagen
St James, NY
2,334 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,334 reviews
January 17, 2019
accurate repairs and quick service The VW representative was very nice and took the time to explain everything to me. I left very satisfied. I look forward to having my VW beetle servi The VW representative was very nice and took the time to explain everything to me. I left very satisfied. I look forward to having my VW beetle serviced again. More
by PSN424212
Verified CustomerEmployees Worked With
Thomas Wilde, Ivy Feinsilver
January 16, 2019
Oil change Speedy service. Felt no pressure. Needed two new tires which didn’t take long at all. Waiting room could use a little updating but that is small in Speedy service. Felt no pressure. Needed two new tires which didn’t take long at all. Waiting room could use a little updating but that is small in comparison. More
by kmatt7166
Employees Worked With
Anthony
January 16, 2019
Stellar service priced right Anthony listened to which services I needed & customized a plan perfect for me. Although I didn’t purchase my vehicle from this dealership I definitel Anthony listened to which services I needed & customized a plan perfect for me. Although I didn’t purchase my vehicle from this dealership I definitely plan on coming back. More
by melaniecatalano
Employees Worked With
Anthony Piccolo
January 16, 2019
Safety check After minor accident wanted a safety check on my car. They got the car in next business day and did a thorough check. Now I feel more at ease dr After minor accident wanted a safety check on my car. They got the car in next business day and did a thorough check. Now I feel more at ease driving my car knowing all in order . More
by whitefoxprod
Employees Worked With
Anthony Piccolo
January 15, 2019
Great Dealership Had bought a used Bettle from an wholesaler. After driving for a while, was not happy with it. Went in to see Bob Ribaudo used sales manager and we Had bought a used Bettle from an wholesaler. After driving for a while, was not happy with it. Went in to see Bob Ribaudo used sales manager and we worked out a deal for me to buy a 2016 Bettle. Great car. More
by mrk36
Employees Worked With
Bob Ribaudo
January 15, 2019
Great Dealership My salesman, Angelo, was fantastic. He was extremely easy to work with and extremely knowledgeable. He made the entire process very easy. Ivy (Accoun My salesman, Angelo, was fantastic. He was extremely easy to work with and extremely knowledgeable. He made the entire process very easy. Ivy (Account Manager) was fabulous as well. Would definitely recommend them both and the dealership! More
by BONNIE CAKOUROS
Employees Worked With
Ivy Feinsilver, Angelo Pesselnick
January 15, 2019
Very pleasant and friendly staff The staff very friendly and knowledgeable. Answered all questions and we were satisfied with answers. We are pleased with our new vehicle and hope to The staff very friendly and knowledgeable. Answered all questions and we were satisfied with answers. We are pleased with our new vehicle and hope to have it a long time More
by rocki0
Employees Worked With
Adam and Angelo also very helpful, Ivy Feinsilver, Ericka Orenstein
January 15, 2019
Great maintenance They had the best customer service, treat you like family and their service was the best it’s Smithtown Toyota they should learn from them They had the best customer service, treat you like family and their service was the best it’s Smithtown Toyota they should learn from them More
by darlimejia
Employees Worked With
Thomas Wilde
January 15, 2019
Awesome I always can get an appointment here in a reasonable amount of time compared to other dealerships. Everyone here is friendly, efficient and super help I always can get an appointment here in a reasonable amount of time compared to other dealerships. Everyone here is friendly, efficient and super helpful. More
by jenn_giles
Employees Worked With
Danielle and tom
January 15, 2019
The Best VW Service Center on Long Island My Husband and Is I have owned numerous VW's over the years. We kept coming back to Smithtown VW for there expertise and honesty. My Husband and Is I have owned numerous VW's over the years. We kept coming back to Smithtown VW for there expertise and honesty. More
by jrscpu
Employees Worked With
Tom in Service
