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Smithtown Volkswagen
St James, NY
2,236 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,236 reviews
November 12, 2018
Wonderful, efficient, friendly service! I was extremely pleased with my service at this dealership. I was able to make an appointment promptly, and they were flexible with my availability an I was extremely pleased with my service at this dealership. I was able to make an appointment promptly, and they were flexible with my availability and even offered transportation while my car was being worked on. The entire office was extremely friendly, and the service did not take long at all. They took care of every problem my car was having, and went above and beyond in the service. They filled all my fluids, checked my tires, and provided me with a coupon for a free carwash. I will definitely be returning to this dealership from now on! More
by ChristianM123
Verified CustomerEmployees Worked With
Anthony Piccolo
November 12, 2018
Service The service worker I had this time was very helpful & pleasant so I was happy, unlike past times where the customer service was not good & I was going The service worker I had this time was very helpful & pleasant so I was happy, unlike past times where the customer service was not good & I was going to stop coming for service on my vehicle at this location More
by YES819
Employees Worked With
Anthony Piccolo
November 11, 2018
Sales Sal was excellent n exceptional. No high pressure arm twisting n really catered n took into account customers needs.would highly recommend n will refe Sal was excellent n exceptional. No high pressure arm twisting n really catered n took into account customers needs.would highly recommend n will refer to him.. More
by NRICCIO3
November 10, 2018
Unbelievable Dealership! For the first time in my life a car purchase was incredibly simple and easy. Excellent price and service. I am an avid car enthusiast and collector, For the first time in my life a car purchase was incredibly simple and easy. Excellent price and service. I am an avid car enthusiast and collector, I purchased a 2019 Atlasfor my wife after reading about the incredible technology reliability and overall consumer satisfaction. The car surpassed our expectations and the staff at Smithtown could not have been friendlier or more helpful. Mr Baldassare in management, the finance department and Jerson ion sales are just an incredibl team. Thank you so much for the incredible service. Who knew buying a car be be so easy and fun???!! More
by bodfixer
Employees Worked With
Jerson, Tom Baldassare
November 09, 2018
Service for recall The service staff was friendly and informative. I would recommend other drivers to seek services here. Easy to get an appointment and flexible with t The service staff was friendly and informative. I would recommend other drivers to seek services here. Easy to get an appointment and flexible with times. More
by lbromberg
Employees Worked With
Tom Baldassare
November 09, 2018
The best service team ever!! The best service team ever experienced. Very professional,understanding and courteous. The are also very enthusiastic and greet customers with a smile The best service team ever experienced. Very professional,understanding and courteous. The are also very enthusiastic and greet customers with a smile. I will always use this service department. More
by THOMASB1986
Employees Worked With
Tom Baldassare
November 08, 2018
Service experience Always a pleasure dealing with Tom in the service department they made sure they had a loaner car for me. Also a warm getting when arrive Always a pleasure dealing with Tom in the service department they made sure they had a loaner car for me. Also a warm getting when arrive More
by stevedogs
Employees Worked With
Tom in the service department
November 08, 2018
Great Excellent,professional and friendly service. Everyone helped me a lot and they are all enthusiastic.Would come again if I have any problems with my ca Excellent,professional and friendly service. Everyone helped me a lot and they are all enthusiastic.Would come again if I have any problems with my car. More
by 1064788218
November 08, 2018
Anthony in service always very helpful and nice! Every visit has been quick and efficient. Anthony has helped me every time and has been wonderful. Recommend coming in for service at Smithtown VW Every visit has been quick and efficient. Anthony has helped me every time and has been wonderful. Recommend coming in for service at Smithtown VW More
by alisacaprioli
Employees Worked With
Anthony
November 08, 2018
Great sales experience Sal in sales was great and took the time to get us in a new vehicle that we were happy with at a price we were happy with. Sal in sales was great and took the time to get us in a new vehicle that we were happy with at a price we were happy with. More
by nickmbtech
