Smithtown Volkswagen - Service Center

I was very happy with my service. They went above and beyond. Jasmine was so helpful. I would definitely recommend this dealership to anyone. They went above and beyond. Jasmine was so helpful. I would definitely recommend this dealership to anyone. More

Noah was very helpful and professional. On my last visit he did his best to take care of my issues. On my last visit he did his best to take care of my issues. More

I brought the car in for an oil change and to check the brakes for the recall. I was told the brakes need to be done and also your head gasket is leaking. We made a date and they had a loaner. Once the brakes for the recall. I was told the brakes need to be done and also your head gasket is leaking. We made a date and they had a loaner. Once there it need a full head and then the transmission had to be changed. So they replace the trans and torque converter. They were honey and did the work reasonably quick based on what it needed More

Great service from start to finish from walking in the door being opened for us until we left. - prompt, professional and courteous! door being opened for us until we left. - prompt, professional and courteous! More

Everyone is very nice . They seemed concerned about my cars . Noah , Jasmine and Jamie are very good workers. They seemed concerned about my cars . Noah , Jasmine and Jamie are very good workers. More

Noah was friendly, professional, and made my car service quick and easy. Great experience—highly recommend! quick and easy. Great experience—highly recommend! More

I went in for an inspection, they took the car immediately and I was escorted to the waiting g area. The car was done in a timely manner and Noah was very professional and efficient. immediately and I was escorted to the waiting g area. The car was done in a timely manner and Noah was very professional and efficient. More

My experience was quick and easy. Jasmine was thorough and extremely helpful. Great experience. I will return. Jasmine was thorough and extremely helpful. Great experience. I will return. More

Went in for check engine light, and an inspection. Was told that car would be ready by 5 PM received notice when on way there that car was not going to be ready till the next day. next day show up at Was told that car would be ready by 5 PM received notice when on way there that car was not going to be ready till the next day. next day show up at 5 PM. Car is not ready. Have to leave. Come back the next day car is ready, but nothing is done that was supposed to have been done so had to come back and get the work done and then could leave. A loaner car was never available every time we asked for it. It’s just bad business. More

Noah and Jasmine are very knowledgeable friendly. I never had a problem with VW service I never had a problem with VW service More