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Smithtown Volkswagen - Service Center

St James, NY

4.5
1,364 Reviews

1,364 Reviews of Smithtown Volkswagen - Service Center

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May 04, 2025

My car problem was taken care of on an efficient manner. The communication was excellent. More

by vllpln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025

Good dealership, and Noah is great. The service provided met expectations. Keep up the good work. More

by ISMUQATTASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2025

I brought my car in for an issue with the travel assist. I received a phone call where the worker told me I needed new tires, balance, shocks struts and more. I was sent photos of the underneath of the ca More

by ed15h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Female worker
April 28, 2025

On time and great service. Great communications and updates provided Happy to use the service department again. More

by FR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2025

Jasmine and Jay were wonderful. The shuttle was so helpful as well. I was told about my problem with tremendous transparency More

by Turkjordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
April 19, 2025

VW of Smithtown service Dept. always a win. Service Advisor Noah Reed never hesitates to answers all my questions and always has a quick resolution. Never a delay, in constant con More

by Hunchback65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2025

Everything was great with Noah the service rep. He was very attentive and knowledgeable about Volkswagen More

by sharonglicksman
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

There do on time service good service respect person doing service tome thank you service More

by sahinm1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
April 09, 2025

They were pleasant and helpful. The salesman spent a lot of time with me. I would recommend them. More

by plevine68
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

great courtesy on time as well as took care of all my issues from getting loaner car to fixing the recall More

by DOMINIONHVAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
women with long black hair for got her name
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