Smithtown Volkswagen - Service Center

Great Experience Very professional and friendly service center. Everything fully explained and the right expectations were set. Good communication and the job was fin Very professional and friendly service center. Everything fully explained and the right expectations were set. Good communication and the job was finished when they said it would be. More

Very pleased with tom at your service center. We have always deal with Tom since 2007, He is a honest and caring person who is very efficient and really does care about the customer. We have always deal with Tom since 2007, He is a honest and caring person who is very efficient and really does care about the customer. More

Prompt service and excellent courtesy ,Professional staff and knowledgeable service department, I always know the job is done correctly and I don’t have to go back ,Professional staff and knowledgeable service department, I always know the job is done correctly and I don’t have to go back More

The best customer service ever! I went to another repair shop and they told me they couldn’t help me even though I had an appointment. My son called Smithtown volkswage and they said I went to another repair shop and they told me they couldn’t help me even though I had an appointment. My son called Smithtown volkswage and they said they would try to fit me in. Not only did they fit me in, they repaired an exhaust problem and told me it was covered by the service contract. They also did an oil change and an inspection. Not only that, they stayed late to finish the job. Tom and his service staff are the best! I highly recommend them. More

Wonderful Tom, Danielle and Nala are truly exceptional! That's why i keep coming back to VW because of the service department. They're the best Tom, Danielle and Nala are truly exceptional! That's why i keep coming back to VW because of the service department. They're the best More

Courteous prompt and professional The entire experience has been great from my salesman to o the service department this is my second service VW from this dealership for that reason The entire experience has been great from my salesman to o the service department this is my second service VW from this dealership for that reason More

Great Service Great service for my routine oil change! They had me in and out in a shirt amount of time! Good attention to details, and always very courteous! Great service for my routine oil change! They had me in and out in a shirt amount of time! Good attention to details, and always very courteous! More

Very positive and pleasant My rep was informative and well versed in your product. Very pleasant and helped me choose the tires I purchased for the ride I like. I even got a r My rep was informative and well versed in your product. Very pleasant and helped me choose the tires I purchased for the ride I like. I even got a ride home so I did not have to wait, please take a moment to compliment Hart, More

Excellent service. Very satisfied with the results. The gentleman that helped me did a wonderful job. I appreciated his assistance. The work was done as quickly as possible. I would definitely recommend The gentleman that helped me did a wonderful job. I appreciated his assistance. The work was done as quickly as possible. I would definitely recommend this dealership to friends and family. More

recall I had a Very professional and informative experience when I visited for service on my Volkswagen. The wait time was exactly what i had expected and wa I had a Very professional and informative experience when I visited for service on my Volkswagen. The wait time was exactly what i had expected and was not long More