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Smithtown Volkswagen - Service Center

St James, NY

4.4
1,116 Reviews

1,116 Reviews of Smithtown Volkswagen - Service Center

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November 16, 2018

Service as expected. I got to your dealership about 15 minutes earlier for appointment however Anthony greeted me right away with a smile and got my car checked in for a More

by DECK2465
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Caputo
November 15, 2018

Excellent services. Brought in for oil change(cannot believe it costs only $34.95), staffs are very courteous, and he also re-commanded a no charge software update. The More

by jmsmrau347
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Caputo
November 14, 2018

Service & Sales I have owned a VW (new beetle, Jetta, and now a Tiguan and have always had great service. Have bought my last two VWs in Smithtown as the sales and s More

by monikaC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike DiMaria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivy Feinsilver, Jerson Escalante
November 14, 2018

Recall and Dealer Campaign repair I scheduled a appointment to have a recall on my Tiquan. The dealership was knowledgeable and they quickly and professional made the service modifica More

by rsbd3v
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Wilde
November 14, 2018

recall Anthony and Tom in service are great. They answered all my questions. Anthony called me when my car was done and was pretty accurate on how long it wo More

by ROCCOR56
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony, Tom from service, Howard Feinman
November 12, 2018

Service The service worker I had this time was very helpful & pleasant so I was happy, unlike past times where the customer service was not good & I was going More

by YES819
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Piccolo
November 12, 2018

Wonderful, efficient, friendly service! I was extremely pleased with my service at this dealership. I was able to make an appointment promptly, and they were flexible with my availability an More

by ChristianM123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Piccolo
November 09, 2018

The best service team ever!! The best service team ever experienced. Very professional,understanding and courteous. The are also very enthusiastic and greet customers with a smile More

by THOMASB1986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Baldassare
November 08, 2018

Anthony in service always very helpful and nice! Every visit has been quick and efficient. Anthony has helped me every time and has been wonderful. Recommend coming in for service at Smithtown VW More

by alisacaprioli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
November 08, 2018

Love Smithtown Volkswagon Love everyone here at Smithtown Volkswagon. Friendly and pleasant staff. Service was done in a timely matter. Well informed staff. They kept me upd More

by Nelofar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Piccolo