Smithtown Volkswagen - Service Center

had radiator replaced Tom Wilde was my service advisor and he went above and beyond to make the repair as convenient as possible. Tom was a pleasure to work with. Tom Wilde was my service advisor and he went above and beyond to make the repair as convenient as possible. Tom was a pleasure to work with. More

They listen to the customer Smithtown VW service and sales department is a well organized establishment. They speak to you with respect decency and you do not feel as if you are Smithtown VW service and sales department is a well organized establishment. They speak to you with respect decency and you do not feel as if you are getting ripped off. Plain talk reliable service and quality sales team all in one dealership. More

Excellent Service First time at Smithtown Volkswagen. Brought my car in for an oil & filter change, NYS Inspection, and tire rotation. The Service Advisor explained the First time at Smithtown Volkswagen. Brought my car in for an oil & filter change, NYS Inspection, and tire rotation. The Service Advisor explained the services to be performed and the associated costs for each. She also advised me of an open VW recall, which they were able to perform during my visit. The work was performed timely. When the vehicle was ready, the Advisor explained the work performed. Excellent service! Very professional! I highly recommend Smithtown Volkswagen. More

Professional and timely I was given an appointment within 24 hours. I was called during the process. My vehicle was repaired and ready in the timeframe predicted. The staff w I was given an appointment within 24 hours. I was called during the process. My vehicle was repaired and ready in the timeframe predicted. The staff were courteous More

Great service Very attentive service coordinator. Service was completed in the amount of time estimated. Very pleased with the total experience. Great waiting ar Very attentive service coordinator. Service was completed in the amount of time estimated. Very pleased with the total experience. Great waiting area accommodations Friendly atmosphere More

Came for inspection and oil change Got appointment next day, on time, excellent service. Would recommend dealership and service center to other customers looking for a car. Have neve Got appointment next day, on time, excellent service. Would recommend dealership and service center to other customers looking for a car. Have never been disappointed. More

First Service Experience Check engine light malfunction & back windshield wiper broke off. Both problems were fixed quickly and everyone was courteous and professional. I call Check engine light malfunction & back windshield wiper broke off. Both problems were fixed quickly and everyone was courteous and professional. I called Sal on how to bring it in, he met me when I arrived and sent me where Nala got my car in and the service consultant, whos name I did not get, came out and explained everything and supplemented Nala. More

Pleasure Always a great experience. Friendly staff and cozy waiting area with WiFi tv coffee and snacks. Also have baby toys. Am able to do my work from lap Always a great experience. Friendly staff and cozy waiting area with WiFi tv coffee and snacks. Also have baby toys. Am able to do my work from laptop More

Great Service Service was professional and fast! They took be in right away and was very prompt and thorough. Highly recommend this location to any Volkswagen owner Service was professional and fast! They took be in right away and was very prompt and thorough. Highly recommend this location to any Volkswagen owner. More

Great Experience very friendly service writer. She called me twice to keep me updated while my car was getting serviced. I wont go anywhere else with my Jetta. very friendly service writer. She called me twice to keep me updated while my car was getting serviced. I wont go anywhere else with my Jetta. More