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Smithtown Volkswagen - Service Center

St James, NY

4.5
1,364 Reviews

1,364 Reviews of Smithtown Volkswagen - Service Center

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February 26, 2025

Noah explained everything I had questions for and what to expect while my car was being serviced. Made me feel at ease. More

by dcfoster21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2025

All in all, it was a smooth experience and Noah was awesome, informative, and easy to work with! More

by Scottw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2025

Noah was great. It was my first time at the dealership and he went over my concerns and gave me a timeframe as when to expect my service being completed. More

by dcfoster21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2025

First time having work done. Service writers very nice got me in and out quickly. Will continue to use your service going forward. More

by bfrankxb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

The staff at Smithtown VW is friendly and helpful. They make you feel welcome and provide you with detailed information about what is going on when you bring your car in for service. While waiting i More

by Caarcieri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2025

Service was completed as needed and the staff was friendly and competent. Noah is always thoughtful and knowledgeable. More

by COOLMANFOO05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2025

Excellent customer service and most of all complete and on time. All charges explained with a detailed report. More

by sjlatuso3782
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2025

Noah was very friendly and professional. The place was tidy and the rest of the staff were very nice. More

by ZOILA6251
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2025

I dreaded going to a dealer to get my inspection passed that my local garage was unable to do. They managed to have the car ready for me the next day with a new inspection sticker. They gave me a very deta More

by TEC611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal D'Amico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Khan
February 06, 2025

Jasmine in the service department was very nice and helpful. She made the entire service experience seamless and hassle free. More

by SLZEIDMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
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