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1,116 Reviews of Smithtown Volkswagen - Service Center
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November 12, 2020
I've been coming to Smithtown VW since I came back to LI exclusively since 2013 and have never had a bad experience. Whether in service or sales, I've always had great service. exclusively since 2013 and have never had a bad experience. Whether in service or sales, I've always had great service. More
by monikaC
Verified CustomerEmployees Worked With
Tom Wilde, Danielle Dipietro
Helpful November 10, 2020
I've been getting my VW's serviced at Smithtown since 1997. They are very competent, fair and respectful. Tom in service is great. He knows cars, and as a 'car guy' myself, it is refreshing to be able 1997. They are very competent, fair and respectful. Tom in service is great. He knows cars, and as a 'car guy' myself, it is refreshing to be able to have an honest and knowledgeable conversation about the work that is being done on my car. More
by fapell
Employees Worked With
Tom Wilde, Danielle Dipietro
November 05, 2020
As always scheduling a service was a breeze and service was done promptly and without any problems. Customer service was also excellent, provided full explanation of service that was done. was done promptly and without any problems. Customer service was also excellent, provided full explanation of service that was done. More
by miglanov
Employees Worked With
Tom Wilde, Danielle Dipietro, James Coughlin, Edward Merman
November 03, 2020
Good service throughout., Danielle Dipietro from the service department has helped me in more than one occasion very professional overall this dealership has my 5 star rating. service department has helped me in more than one occasion very professional overall this dealership has my 5 star rating. More
by JD
Employees Worked With
Danielle Dipietro
November 02, 2020
Great service! Fantastic. I did not have an appointment but they were able to squeeze me in. I appreciate the help and am thankful to everyone there who helped me. but they were able to squeeze me in. I appreciate the help and am thankful to everyone there who helped me. More
by NIKO2NIKO
Employees Worked With
Tom Wilde, Danielle Dipietro, James Coughlin, Edward Merman
October 28, 2020
I can honestly say that the service department is one of friendliness and acknowledge. From the time I called to the time I picked up my car I felt that all my needs were being addressed and they were. Than friendliness and acknowledge. From the time I called to the time I picked up my car I felt that all my needs were being addressed and they were. Thank you All More
by shrewd58
October 26, 2020
Very good servicesVery good servicesVery good Very good services Very good services Very good services Very good services Very good services Very good services Very good services Very good Very good services Very good services Very good services Very good services Very good services Very good services Very good services Very good services Very good services More
by aaron.kim
Employees Worked With
Tom Wilde, Danielle Dipietro, James Coughlin, Edward Merman
October 26, 2020
I went for routine service on my vehicle. The whole process went great. Danielle and Tom were friendly and accommodating. I was happy with the service of my vehicle. process went great. Danielle and Tom were friendly and accommodating. I was happy with the service of my vehicle. More
by Trublew
Employees Worked With
Tom Wilde, Danielle Dipietro
October 23, 2020
Excellent service as always. Tom has been my service advisor the past few years, and he always professional and thorough Mike DiMaria is a great asset to your dealership advisor the past few years, and he always professional and thorough Mike DiMaria is a great asset to your dealership More
by markskur1
