Empire Volvo Cars Smithtown
St. James, NY
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182 Reviews of Empire Volvo Cars Smithtown
I am very grateful that I was treated with respect knowing it was going to be difficult to solve an intermittent problem with my 2020 S60. But, Nash listened, gave me a loaner and I believe did everyt knowing it was going to be difficult to solve an intermittent problem with my 2020 S60. But, Nash listened, gave me a loaner and I believe did everything they could. Unfortunately, the problem was not resolved. I am confident it will be in the future. It was a pleasure dealing with Nash! I would say he was outstanding. More
Since our go-to A+ Service Technician Nino transitioned to Smithtown's Empire Volvo from another Volvo dealership, my wife and I have been, without exception, trusting Empire Volvo for all of our S60 vehic to Smithtown's Empire Volvo from another Volvo dealership, my wife and I have been, without exception, trusting Empire Volvo for all of our S60 vehicle's maintenance needs. At whatever Volvo dealership Nino is employed, that's the dealership that we patronize -- for both Sales and Service. Since last year when we transitioned to Empire Volvo, we've settled into an enviable Service team combination with Service Advisor Nash Harripersad and Service Technician Nino Gambino. While Nash brings his valuable experience as a service advisor with his friendly, accessible, and accommodating personality, Nino brings his 50 years of highly skilled Volvo service experience with a reputation for honesty and trustworthiness -- and I state this from personal experience, knowing Nino for decades as we follow him to whatever dealership he is employed at. As the Empire Volvo website's Home page boldly states, from our experience, they do admirably succeed in providing "Award Winning Service", promising "... the best maintenance and service for your Volvo. Personal, professional, and efficient." -- And for that, credit must also be given in large part to General Manager Kristin Hendrick and Service Manager James Good. More
First time bringing my Volvo XC60 Recharge that I purchased at another dealer to Empire for service. From making the initial appointment to having my 10k service done was a breeze. I was informed eve purchased at another dealer to Empire for service. From making the initial appointment to having my 10k service done was a breeze. I was informed every step of the way. The service advisor Ray Nuccio was professional, informative, and knowledgeable. Ray gave me an estimated wait time for my car and it was done before what he estimated. Very pleased with the overall experience and would definitely go back. . More
Purchased my first Volvo at this location and Lana was amazing, she knew everything about the vehicle and got me a great deal. Dylan was also superb. I will definitely recommend friends and family, the amazing, she knew everything about the vehicle and got me a great deal. Dylan was also superb. I will definitely recommend friends and family, the staff is friendly, and the managers are great. Thank you guys, and Special thanks to Lana and Dylan. More
Want to thank Nash for going above and beyond with my latest service. Had a little mishap with keys locked in my vehicle and both Nash and Nino were very helpful and professional. Thank you! latest service. Had a little mishap with keys locked in my vehicle and both Nash and Nino were very helpful and professional. Thank you! More
Everyone in the dealership was friendly. Michael Cavaliere was knowledgeable and was able to give me the best deal possible that I was satisfied with. Michael Cavaliere was knowledgeable and was able to give me the best deal possible that I was satisfied with. More