1,240 Reviews of Smythe Volvo - Service Center
Quality and timely service from the Smythe team, nice people I had another very positive experience with Brandon Zimmerman at Smythe. I've had the same experience across the board at Smythe. I never feel like I I had another very positive experience with Brandon Zimmerman at Smythe. I've had the same experience across the board at Smythe. I never feel like I'm being upsold or unfairly charged. Rather, they seem very honest about my car's needs. All of the desired services were completed in a timely and high-quality fashion. More
Outstanding service department The service staff is always friendly, courteous, & very helpful. I trust that they are honest in doing the work that they say needs to be done. They The service staff is always friendly, courteous, & very helpful. I trust that they are honest in doing the work that they say needs to be done. They keep me informed each step of the way when major repairs are neede. My car is always spotlessly clean & washed after each service appointment. During this pandemic I was thrilled with their valet service. I have nothing but good things to say about Smythe’s service department. More
I find relationships to be everything when it comes to having your car repaired and or serviced. Tom can consistently be trusted to do what is right for my car and my safety. All my paperwork was ready having your car repaired and or serviced. Tom can consistently be trusted to do what is right for my car and my safety. All my paperwork was ready when I arrived as well as the loaner car. The work was completed when promised and my car was washed. Tom and Doug are two of the main reason I choose Smythe Volvo. Thanks Tom! More
Thoughtful and genuinely caring service representatives. It's always such a pleasure bringing my car in for a service. Everyone here knows how to help without you even having to ask. It's always such a pleasure bringing my car in for a service. Everyone here knows how to help without you even having to ask. More
Great Service! Brought my XC 90 in early in the morning for service. I explained the problem and what my availability was to wait for the repair or take a loaner. Br Brought my XC 90 in early in the morning for service. I explained the problem and what my availability was to wait for the repair or take a loaner. Brandon was super friendly, listened to everything, followed up with me multiple times as soon as he had information (which was sooner than he promised), gave clear guidance, and at the conclusion of the service went out of his way to have the car delivered to my home. Great experience and great customer service. Many thanks to Brandon and the Smythe team! More
Service Department is Wonderful I was nervous about taking my car in for Service during Covid-19 but Brandon Zimmerman made sure everything went very smoothly during my visit. I was nervous about taking my car in for Service during Covid-19 but Brandon Zimmerman made sure everything went very smoothly during my visit. More
Windshield Replacement I had a crack on drivers side of my windshield that could not be filled in. Brandon at Smythe Volvo assisted me with getting my Windshield replaced. I had a crack on drivers side of my windshield that could not be filled in. Brandon at Smythe Volvo assisted me with getting my Windshield replaced. He was very courteous and professional. Brandon arranged for Valet Service for me which was great given the world we are living in today. The Smythe Volvo team did a great job. I have an app on my phone that kept me updated when they left the dealership and when they arrived at my home. The technician did a great job on my windshield. I was delighted to find that the Velcro for my ezpass was on my new windshield and I did not have to buy new Velcro strips. I have always had a great experience at Smythe Volvo and would recommend them to anyone looking for a car. More
Great Service Department I had a recall on my Volvo XC60. The service department was very courteous and helpful, as this was my first time getting any service done on my vehic I had a recall on my Volvo XC60. The service department was very courteous and helpful, as this was my first time getting any service done on my vehicle. Brandon was my service advisor. He was great and made my experience that much better. More
Brandon was so accommodating and Smythe Volvo went above and beyond to deliver great service. Even during a pandemic their team was able to safely bring our only car back to us. It saved me a 9 mile bike ri and beyond to deliver great service. Even during a pandemic their team was able to safely bring our only car back to us. It saved me a 9 mile bike ride uphill! More
Great staff. I scheduled up my service appointment online, they called to confirm everything, came and picked up my car and dropped it off when they said they would. Overall it was a great experience. online, they called to confirm everything, came and picked up my car and dropped it off when they said they would. Overall it was a great experience. More