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Smythe Volvo - Service Center

Summit, NJ

4.9
1,234 Reviews

1,234 Reviews of Smythe Volvo - Service Center

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May 23, 2020

Windshield Replacement I had a crack on drivers side of my windshield that could not be filled in. Brandon at Smythe Volvo assisted me with getting my Windshield replaced. More

by Jerseygirl40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
May 26, 2020 -

Smythe Volvo responded

This is a great review and rewarding for all of us to read. We try to stay focused on treating our customers as we would treat a member of our family. Brandon does a great job with this. Thank you for taking the time to share of your experience at Smythe Volvo service department.

May 22, 2020

Great Service Department I had a recall on my Volvo XC60. The service department was very courteous and helpful, as this was my first time getting any service done on my vehic More

by Lawallen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
May 26, 2020 -

Smythe Volvo responded

Thank you for posting this great review about Brandon and our service department. It is great to hear all feedback especially the good feedback. We appreciate your business and we'll see you at your next service.

May 21, 2020

Brandon was so accommodating and Smythe Volvo went above and beyond to deliver great service. Even during a pandemic their team was able to safely bring our only car back to us. It saved me a 9 mile bike ri More

by HH
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
May 26, 2020 -

Smythe Volvo responded

I'm glad we could save you 9 miles up hill. Pick up and delivery has become part of our new normal. It was not that big of an adjustment for us since we already offered this service, now we just do it more. We've hired on several employee to help make it happen and we were fortunate to get such good people to do the job. Thank you for taking the time to post this review and thank you for your business.

May 17, 2020

Great staff. I scheduled up my service appointment online, they called to confirm everything, came and picked up my car and dropped it off when they said they would. Overall it was a great experience. More

by Kelmanoj
Recommend Dealer
Yes
Employees Worked With
Deborah Amster, Stephen Badian, Brian Gagliardi
May 18, 2020 -

Smythe Volvo responded

This is what we are aiming for. Thank you for taking the time to share your experience of our Smythe Volvo service department. It is rewarding for all of us to read.

May 16, 2020

Sincerest appreciation to Brandon & Service Staff at Smythe! The Smythe Volvo Dealership Service Department in Summit, NJ is outstanding. Brandon Zimmerman was friendly, kind, courteous, informative and especi More

by twoshay113@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone I have ever dealt with at Smythe, through the years, exudes intelligence, kindness and compassion. The customer is treated like family.. , Brandon Zimmerman
May 18, 2020 -

Smythe Volvo responded

We truly appreciate you taking the time to post this fantastic review. Brandon and our service team strive to provide this kind of service every time.

May 10, 2020

Anxiety free service in an anxiety filled world It was very easy to schedule an appointment. Tina was very courteous, and calm in helping me make my appointment, and in explaining the procedure for More

by Walter L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Zimmerman
May 18, 2020 -

Smythe Volvo responded

Thank you for this fantastic review it is very rewarding for all of us to read. I am glad you received the level of service you did as this is what we strive to provide all our customers.

April 27, 2020

Service delartment I would like to express my gratitude and appreciation to the GREAT service that I received it was outstanding. A special thank you to Tina for initi More

by pbrown4715
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson, Michael Watson
Apr 28, 2020 -

Smythe Volvo responded

Thank you for this great post. It is rewarding for all of us to read. On our end, we see this crisis we are going through is bringing out the best in people. We appreciate your business.

April 25, 2020

Service Smythe Volvo is a top quality dealership. I can trust the service department to do excellent work and am happy to say they NEVER recommend unneeded, More

by TAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
Apr 28, 2020 -

Smythe Volvo responded

Thank you. We are not here to sell work; rather, we are here to service vehicles and communicate the needs of the vehicle to our customers. We are fortunate to have customers like you. We appreciate your business.

April 18, 2020

We have been so happy with Smythe Volvo after a troubling experience at our last dealership. All of the staff at Smythe are professional and courteous. We have been helped numerous times by Brandon Zimmerm More

by Meghann
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
Apr 29, 2020 -

Smythe Volvo responded

Thank you for this terrific review of the Smythe Volvo service department and of Brandon. It is rewarding for all of us to read your review. Brandon is a solid member of our service team. We appreciate your business.

April 15, 2020

Service department has been great Brandon has been great to work with. He has always followed up on time and kept me updated whenever my car has been in for service. More

by Nirav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
Apr 17, 2020 -

Smythe Volvo responded

Follow up is key in our business. Thank you for posting this great review.

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