I've been with Smythe Volvo since 1991 and have over thirty years experience in the automotive industry. The best part about working at Smythe Volvo is the local business feel of the company. Knowing almost every customer who walks into the shop is a great feeling. My favorite Volvo of all time was the C30. It was a small, fast and super-fun 2 door hatchback with a turbo 5 cylinder engine. When not at Smythe Volvo, you can find me kayaking or fishing somewhere in New Jersey.
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Write a Review519 Reviews of Tom Coward
May 27, 2026
I took in the car xc40 recharge on 4/16 for a full check up. Nothing g at all was detected that needed to be repaired. Days after leaving the maintenance light came back on. Got a flat tire on 5/6. Car was up. Nothing g at all was detected that needed to be repaired. Days after leaving the maintenance light came back on. Got a flat tire on 5/6. Car was towed to SMYTHE. Tire was replaced the next day. I was also told the air can filter needed to get replaced. Not sure why they would not have done that 3 weeks earlier. On our way home the tire pressure light went back on for the tire that was replaced requiring a stop to check tires again. The tire pressure light for same tire went on again 5/24. I have bought 3 Volvos from SMYTHE and am not pleased with the service or the cost for repairs. Major failures in my xc90. More
Other Employees Tagged: Scott Jackson
May 17, 2026
I checked in my Volvo XC40 with Tom Coward at Smythe Volvo Service Dept at 7:15a on 5/14. He arranged for 10,000 service and recall. Tom also suggested tire rotation and alignment. He provided a loaner Volvo Service Dept at 7:15a on 5/14. He arranged for 10,000 service and recall. Tom also suggested tire rotation and alignment. He provided a loaner car to me. He kept me updated as to when my car would be ready for pick-up. Tom is knowledgeable, kind and helpful. More
Other Employees Tagged: Tom Coward
May 17, 2026
Tom and the Service Dept staff at Smythe Volvo are helpful and informative! He arranged for a loaner car which I used while my car's low coolant was fixed. helpful and informative! He arranged for a loaner car which I used while my car's low coolant was fixed. More
Other Employees Tagged: Tom Coward
May 14, 2026
This dealer is always very friendly; clean, and accessible. They are the closest dealer to me and won’t go anywhere else accessible. They are the closest dealer to me and won’t go anywhere else More
Other Employees Tagged: Tina Dewald, Mark Terry
May 13, 2026
Keep up the great work , quick service, good communication, detailed report, good service overall. Good one. communication, detailed report, good service overall. Good one. More
Other Employees Tagged: Doug MacAdam, Scott Jackson, Regina Krauza, Mark Terry, David Ferrence, Billy Shannon, Patrick Mclaughlin, Justin Torain
May 08, 2026
Service representatives were knowledgeable and helpful. We will be back to the Smyth. Volvo service department. We will be back to the Smyth. Volvo service department. More
Other Employees Tagged: Doug MacAdam, Scott Jackson
May 05, 2026
It was a pleasure as always purchasing a Volvo at Smythe. Our new XC60 represents the 12th car my family has purchased from the dealership over the past 20+ years, and it is always such a pleasant transactio Our new XC60 represents the 12th car my family has purchased from the dealership over the past 20+ years, and it is always such a pleasant transaction. Big thanks to Kyle Jackson for always making the process easy! More
Other Employees Tagged: Kevin Flanagan, Kyle Jackson, Regina Krauza, Santiago Piriz

