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Smythe Volvo - Service Center

Summit, NJ

4.9
1,240 Reviews

1,240 Reviews of Smythe Volvo - Service Center

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May 16, 2020

Sincerest appreciation to Brandon & Service Staff at Smythe! The Smythe Volvo Dealership Service Department in Summit, NJ is outstanding. Brandon Zimmerman was friendly, kind, courteous, informative and especi More

by twoshay113@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone I have ever dealt with at Smythe, through the years, exudes intelligence, kindness and compassion. The customer is treated like family.. , Brandon Zimmerman
May 18, 2020 -

Smythe Volvo responded

We truly appreciate you taking the time to post this fantastic review. Brandon and our service team strive to provide this kind of service every time.

May 10, 2020

Anxiety free service in an anxiety filled world It was very easy to schedule an appointment. Tina was very courteous, and calm in helping me make my appointment, and in explaining the procedure for More

by Walter L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Zimmerman
May 18, 2020 -

Smythe Volvo responded

Thank you for this fantastic review it is very rewarding for all of us to read. I am glad you received the level of service you did as this is what we strive to provide all our customers.

April 27, 2020

Service delartment I would like to express my gratitude and appreciation to the GREAT service that I received it was outstanding. A special thank you to Tina for initi More

by pbrown4715
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Thomson, Michael Watson
Apr 28, 2020 -

Smythe Volvo responded

Thank you for this great post. It is rewarding for all of us to read. On our end, we see this crisis we are going through is bringing out the best in people. We appreciate your business.

April 25, 2020

Service Smythe Volvo is a top quality dealership. I can trust the service department to do excellent work and am happy to say they NEVER recommend unneeded, More

by TAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
Apr 28, 2020 -

Smythe Volvo responded

Thank you. We are not here to sell work; rather, we are here to service vehicles and communicate the needs of the vehicle to our customers. We are fortunate to have customers like you. We appreciate your business.

April 18, 2020

We have been so happy with Smythe Volvo after a troubling experience at our last dealership. All of the staff at Smythe are professional and courteous. We have been helped numerous times by Brandon Zimmerm More

by Meghann
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
Apr 29, 2020 -

Smythe Volvo responded

Thank you for this terrific review of the Smythe Volvo service department and of Brandon. It is rewarding for all of us to read your review. Brandon is a solid member of our service team. We appreciate your business.

April 15, 2020

Service department has been great Brandon has been great to work with. He has always followed up on time and kept me updated whenever my car has been in for service. More

by Nirav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
Apr 17, 2020 -

Smythe Volvo responded

Follow up is key in our business. Thank you for posting this great review.

April 08, 2020

In the age of coronavirus, you question whether you can put off some things. I needed new tires and fortunately Smythe Volvo is open because it provides an essential service. Tires were ordered and my serv More

by clzeman119
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
Apr 11, 2020 -

Smythe Volvo responded

Thank you for this great review. Our technicians and advisors take pride in their ability to help our customers in need. We appreciate your business.

April 07, 2020

50,000 mile service First friendly, and the valet service was a pleasant experience. This dealership always gives wonderful service. Smythe Volvo can be trusted an More

by Margaret Gibson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Zimmerman
Apr 11, 2020 -

Smythe Volvo responded

Thank you Margaret. We appreciate you taking the time to post these kind words. We were fortunate to already have our valet service up and running in our service department. We have been able to help many customers who need repairs and service on their vehicles during these difficult times.

March 31, 2020

friendly and orginized Everything was very professional and well organized. The service manager was extremely helpful and friendly. The car was ready on time and all the More

by swescott1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
Apr 07, 2020 -

Smythe Volvo responded

This is the experience we strive to provide all our customers who enter our service drive. Thank you for taking the time to post this great review.

March 30, 2020

Very helpful as always We are regular service customers with our 2015 XC70 but our 2013 Infiniti was due for state inspection and the local dealer said they weren't able to More

by JAMPartners
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
Apr 07, 2020 -

Smythe Volvo responded

We are here to serve and it is very fulfilling and rewarding to read your review. We service all makes and models and in this time of crisis, when many businesses can't be open, we are happy to help our customers with all the cars they own whether they are Volvos or not. Thank you for taking the time to share your experience and thank you for choosing to service at Smythe Volvo.

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