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Smythe Volvo - Service Center

Summit, NJ

4.9
1,233 Reviews

1,233 Reviews of Smythe Volvo - Service Center

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May 10, 2014

Courteous and Professional Nick was very professional and assuring during our visit. He explained the work to be done and was knowledgeable on our warranty. The visit was smooth More

by dantetoo2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pavano
May 19, 2014 -

Smythe Volvo responded

Thank you for taking the time to write about your recent positive experience here at Smythe Volvo Service. Nick Pavano is always extremely thorough in explaining all the work to customers. He also is highly knowledgeable on all Volvo warranties. These facts are the reason that any visit to Nick at Smythe Volvo Service will result in a professional, assuring and smooth experience. We look forward to the opportunity of keeping your vehicle running sound for many years to come. Safe Driving!

May 09, 2014

Great service! I am routinely satisfied with the high level of customer service I receive from the Smythe Volvo service department. So it was't any surprise that Ni More

by mdardia22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pavano
May 19, 2014 -

Smythe Volvo responded

We deeply appreciate you taking the time to post about your recent pleasant experience having your S60 serviced here at Smythe Volvo. Nick Pavano is a true professional in that he consistently provides outstanding customer service. His long list of loyal Service customers over his 12 years of employment here are a testament to that fact. We look forward to the opportunity of keeping your S60 running smooth for many years to come. Safe Driving!

May 06, 2014

Rating for Smythe Volvo Another positive experience at Smythe Volvo. This is my 7th Volvo and I have never been disappointed. both on the sales end or service. Kudos to Nick More

by drhunt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pavano
May 08, 2014 -

Smythe Volvo responded

We greatly appreciate you taking the time to post about your positive experience here at Smythe Volvo Service. We are honored that you have chosen us for Sales & Service for all 7 of your Volvos. Nick Pavano always can be counted on to bring his high level of professional Volvo Service expertise into every interaction with his customers. We look forward to keeping your 7th Volvo running smooth for many years to come and please don't hesitate to contact us for any of your automotive needs. Safe Driving!

May 06, 2014

Way Beyond The Call of Duty Doug Adams and his team at Smythe Volvo have consistently taken care of my 2006 S60 since it's birth and it continues to fill me with joy as my favori More

by hannahreimann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 08, 2014 -

Smythe Volvo responded

Thank you for taking the time to write about your recent positive experience having your 2006 S60 serviced here at Smythe Volvo. Doug Macadam and the rest of the Smythe Volvo Service team greatly enjoy keeping Volvos running well on the road for extremely long periods of time. Additionally, they always deliver friendly, on-time and value-driven service. We hope you enjoy your stay here in NJ and we look forward to the opportunity of keeping your 2006 S60 running smooth for many more years to come. Safe Driving!

May 03, 2014

Repair of Liftgate hydraulic opener As always, Nick Pavano was professional, responsible, efficient, knowledgeable & courteous. My problem was quickly identified and the repair was succ More

by bdemassi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Pavano
May 08, 2014 -

Smythe Volvo responded

Thank you for taking the time to post about your recent pleasant visit with Smythe Volvo Service. Nick Pavano has over a decade of experience here delivering efficient, knowledgeable and courteous service to his customers. We are always keenly aware that your time is extremely valuable. We look forward to the opportunity of keeping your vehicle running safe and sound for many years to come. Safe Driving!

April 25, 2014

Dead battery problems Purchased new battery (not at Smythe Volvo) a year ago. Was away from car for 3 months and came home to find battery dead. Doug MacAdam made a house More

by jaybee46223
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Apr 29, 2014 -

Smythe Volvo responded

Thank you for taking the time to post about your positive experience with Smythe Volvo Service. Doug and the rest of Smythe Volvo Service were happy to be of assistance in getting the right battery in your vehicle. Doug Macadam recently eclipsed 30 years of service here at Smythe Volvo. Over that time, he's built up a large following of service customers because he is diligent, friendly attentive and proactive. We look forward to keeping your vehicle running safe and smooth for many years to come. Safe Driving!

April 17, 2014

"Low Tire Pressure" Came in late on a Thursday evening and needed help as the Low-Tire-Pressure light was on, and I was about to head out on a birthday weekend adventure. More

by Pam S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 23, 2014 -

Smythe Volvo responded

We hope you had a Happy Birthday and thanks for taking the time to write about your recent pleasant experience at Smythe Volvo Service! Whether its a Low Tire Pressure light, nail in your tire or a flat, we are always here to be music to your ears. Safe driving and we look forward to assisting you with any of your future automotive needs.

April 11, 2014

Oil Change Always a pleasant experience with a great loaner program. Would recommend Smythe Volvo to anyone. Recommend using synthetic oil. Smythe lets you buy More

by gredgate
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Apr 11, 2014 -

Smythe Volvo responded

Thank you for taking the time to write about your recent pleasant experience here at Smythe Volvo. Our Service Dept always has an outstanding selection of superb Volvos for you to drive as loaner vehicles. We look forward to the opportunity of keeping your car running safe and sound for many years. Safe Driving!

April 11, 2014

I've been coming to this dealership for years. I had to drop off my car for routine service which took a few minutes longer than usual for drop-off, but the service team members apologized. It was a bu More

by sigitaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 17, 2014 -

Smythe Volvo responded

Thank you for being a loyal service customer of ours for so many years. When you bring your vehicle into Smythe Volvo Service, you can always count on our staff being extremely attentive to each customer. This is the typical level of customer service that Smythe Volvo customers such as yourself have come to expect. We look forward to the opportunity of keeping your Volvo running safe and sound for many years to come. Safe Driving!

April 10, 2014

Late night car trouble? No problem for Smythe Volvo! Many thanks to Craig and Dave for helping me out, late evening, after service staff was gone for the day. I had an emergency, and a faced long drive h More

by PEM58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Melquist
Apr 11, 2014 -

Smythe Volvo responded

We are extremely happy that we were able to help you out in a time of need. Craig Melquist, Dave Graham and any other staff member at Smythe Volvo are always here to help regardless of what department you are here to visit. This laser focus on customer satisfaction has led to us amassing a large volume of loyal Smythe Volvo customers such as yourself. Enjoy your vehicle and we look forward to the opportunity of keeping it running safe and sound on the road for many years to come. Safe Driving!

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