Doug MacAdam

Courteous, knowledgeable, kind, helpful, clear explanations, good listeners, respectful, would definitely come back here again and strongly recommend to friends! explanations, good listeners, respectful, would definitely come back here again and strongly recommend to friends! More

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Another great experience with Kyle and his sales/service support team. Kyle responded by texting on his day off and helped handle a minor service issue. Always a pro and always happy to help! support team. Kyle responded by texting on his day off and helped handle a minor service issue. Always a pro and always happy to help! More

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Tod Colbeth was WONDERFUL . He and the Volvo staff paid special attention to specific concerns and requests...he coordinated my Lyft to and from (car was there within 2 minutes! He and the Volvo staff paid special attention to specific concerns and requests...he coordinated my Lyft to and from (car was there within 2 minutes!). Such a pleasure! They even drove my car from the parking spot to the service line as I was a little scared. Thank you from a nervous grandma! Truly a professional team 👍 More

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Excellent no pressure service from Steven, Henry and Don. All around pleasurable purchasing experience. Thank you! All around pleasurable purchasing experience. Thank you! More

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I brought my car in for service and Doug made the entire process quick and easy. He was also very knowledgeable and answered any and all questions I had. process quick and easy. He was also very knowledgeable and answered any and all questions I had. More

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My family has bought several cars from Kyle, always friendly and professional. Recently he helped us once again with a service issue long after the sale! No muss, no fuss! Great service Kyle, thank you friendly and professional. Recently he helped us once again with a service issue long after the sale! No muss, no fuss! Great service Kyle, thank you! More

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Smyth is truly a wonderful dealership! The cars are great but all the workers are so easy to deal with The cars are great but all the workers are so easy to deal with More

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My car is a 2002 V70 (vintage! 🤭) so issues come up. My check engine light came on about two weeks ago and when I brought the car in, Doug was able to get the part (which was not 🤭) so issues come up. My check engine light came on about two weeks ago and when I brought the car in, Doug was able to get the part (which was not in stock) and have the necessary repair done quicker than I had ever anticipated. It is reassuring to know that I can count on Doug and the whole Smythe Service Department team to assist with service issues as they arise! More

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This dealership is professional and accommodating. Michael Santucci was helpful in facilitating a lease but out and trade in. Douglas from the service department was also very helpful Michael Santucci was helpful in facilitating a lease but out and trade in. Douglas from the service department was also very helpful More

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I am currently driving my third Volvo, all purchased from Smythe. I have taken all three cars to Smythe Service Department and trust all their Service Managers to honestly represent what is wrong with my ca Smythe. I have taken all three cars to Smythe Service Department and trust all their Service Managers to honestly represent what is wrong with my car. My last service both Dina and Doug were extremely helpful in getting my car repaired (I brought it in on an emergency basis) and back to me faster than I thought possible. I was even provided with a loaner car last minute! The Smythe Service Department (including managers and technicians) are the best! I was also in recently because of a tire problem. The parts department made sure they had the tire I would need and i waited while they inspected the tire they was losing air (it had a nail in it) and they replaced the tire quickly. More

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