Snell Motors

Unable to accurately answer Quality of Work as to not having any service work performed. So far extremely satisfied with performance of new vehicle purchase. having any service work performed. So far extremely satisfied with performance of new vehicle purchase. More

I am writing you to thank you for the great experience that I have had purchasing my 2005 GMC Serra from Tom Buskey. When I arrived at you dealer ship I was not looking forward to purchasing a new vehicle that I have had purchasing my 2005 GMC Serra from Tom Buskey. When I arrived at you dealer ship I was not looking forward to purchasing a new vehicle because of the last two dealer ships that I had experience with. I was at Mankato Ford before I arrived at your dealership and was not impressed with the sales person that helped me. She was very pushy and wanted to make the sale more than anything and did not care if I was not comfortable with it. Needless to say I left the dealership and was not impressed with the quality of vehicle in the lot and the sales person. When I arrived in the Snell lot, I was amazed at the quality of used vehicle that you had on your lot at a great price. A short time after my wife and I were looking at the vehicle Tom Buskey came to assist me. He opened a vehicle and had great information on the vehicle and was great on the approximate price of the payment a month. Ultimately I found the great deal you had on the 2005 GMC Serra. The truck had everything that I wanted in a truck. It was nice to be able to take the vehicle for a test drive without the sales person in the vehicle. It gave me and my wife a chance to discuss the purchase and weather the vehicle was a good fit for us. Upon our arrival back at the dealership, Tom again was able to give me great information on the truck and approximate payment, which fit in my price range. I also appreciate that Snell Motors gave me a great price on my trade in (I did not feel that I was ripped off). The total experience with Snell Motors and Tom was GREAT. From my past vehicle purchases, once the deal was done and you drove off the lot the dealership was done with you. I found this to be very different with Snell Motors, Tom Busky and Asst. Service Manager Eric Hazelton. A short time after I purchased the truck, I noticed the transmission coolant lines were leaking, which was covered under the limited warranty. However when the temp actuator was malfunctioning, I was told that Snell Motors would cover the labor but the price of the part was going to be my cost. Eric was at least willing to work with me on the price of the part due to me only purchasing the truck 2 ½ or so weeks earlier and only putting about 500 miles on it.  When Tom saw me, he actually remembered me and asked how everything was going. When he found out about the problem, he met with his boss and then met with me and told me not to worry about it. He told me that Snell Motors will take care of it. This is the part that made me a Snell Motors Customer for life. Your Staff made me feel like they cared about what they sell and will stand behind it. It also made me feel that I didn’t have to spend $60,000.00 to feel important to you. I will be telling all my friends and family to come see you on any vehicle needs.   I just wanted to write you and say thank you for the great service that I had and say it is nice to see that a company like Snell Motors still cares for their customers after the sale. Thank you very much Tom and Eric.    Sincerely Mark Slater More

My wife and I came into your dealership looking for a low mileage used SUV which fit our growing family needs. We did not need anything immediately and were just planning to shop around. We worked with Jef mileage used SUV which fit our growing family needs. We did not need anything immediately and were just planning to shop around. We worked with Jeff Wondra and couldn't be more impressed with the whole process. He listened to what we were looking for and brought in a couple great options for us. We did an overnight test drive and we're hooked. We feel we received a very fair price for our trade, and did some price shopping and feel we received the best price on our newly purchased vehicle. We will be repeat customers now! More

When I finally decided that I wanted to trade I was very specific in what I wanted and did not sway from that. I also knew that I wanted to deal with a local dealership and picked Snell from their reputati specific in what I wanted and did not sway from that. I also knew that I wanted to deal with a local dealership and picked Snell from their reputation and large inventory. Tom was so patient with me and answered all of my many questions. He kept in touch with me during the search by e-mail and phone. I cannot say how much I appreciated that. When I picked up my car the entire staff was welcoming and very friendly. Tom went above my expectations. He also followed up with me one week after purchasing my car to answer any questions that I had. My entire experience with Snell Motors, and especially Tom Buskey, was wonderful and I will definitely be a loyal customer! More

We have purchased new cars in the past but this was by We have purchased new cars in the past but this was by far the best car buying experience we have had. Ryan are car salesman was so helpful ta We have purchased new cars in the past but this was by far the best car buying experience we have had. Ryan are car salesman was so helpful taking the time to be sure all are questions were answered and showed us every feature on our new Buick Verano and how to use them we were very impressed.Also we were given a tour of the dealership and made to feel very welcome we most certainly will service our Buick at Snell Motors Mankato. I would recommend Snell Motors to anyone looking to purchase a vehicle and ask for Ryan and Joe. Thanks again to Snell Motors and Ryan and Joe Duane& Arlene Peterson St.Peter Mn. More

I recently purchased Buick Lucerene from Snell Motors. My sales person was Tracy Jacobsen and Finance person was Dustin. Tracy did a wonderful job of showing the the available options. She has an in-dep My sales person was Tracy Jacobsen and Finance person was Dustin. Tracy did a wonderful job of showing the the available options. She has an in-depth knowledge about describing pros and cons of a particular car. Apart from that she is very helpful and laborious always willing to go the extra mile to suit your needs. I would definitely recommend her as a sales person if you are looking for a new or used automobile. Dustin did a great job of getting my loan approved even when my credit was average. He also did a very good job of explaining the benefits/services Snell Motors had to offer. Overall I had a wonderful experience with Snell Motors and would recommend this dealership to anyone who is looking for a new or used automobile. More

This was our first car buying experience with Snell Motors and I will say that it was one of the best car buying experiences that we have ever had!! Jeff did an excellent job and made the purchase of o Motors and I will say that it was one of the best car buying experiences that we have ever had!! Jeff did an excellent job and made the purchase of our truck really smooth. We will definitely be back for the purchase of our next vehicle!! Thanks Again, Ryan and Katrina Moore More

Great people to work with. Friendly, Courteous!. 2nd car I bought from Snell and won't hesitate to return to buy another in the future. car I bought from Snell and won't hesitate to return to buy another in the future. More

Very easy to deal with. Honest and straightforward. They were upfront in the beginning so I knew exactly what to expect. I went in and looked at a vehicle and then waited close to a month to go back and buy were upfront in the beginning so I knew exactly what to expect. I went in and looked at a vehicle and then waited close to a month to go back and buy it. I was happy they didn't continuously call and bother me about my decision. They waited until I was ready and then they did their best to accomodate my needs. I will definitely recommend them to anyone looking for a car and would go back to them in the future. More

This was the first new car that I have bought. I am extremely satisfied with the service I received. I felt very welcome and comfortable with my salesman. Everyone was very helpful and knowledgeable extremely satisfied with the service I received. I felt very welcome and comfortable with my salesman. Everyone was very helpful and knowledgeable about their product line. I would recommend Snell to anyone. More