Snell Motors

We knew exactly the vehicle we wanted to test drive. John was extremely helpful, straight forward and honest with us. Five days after purchasing the vehicle it started missing and the checking engine l John was extremely helpful, straight forward and honest with us. Five days after purchasing the vehicle it started missing and the checking engine light came on. I contacted John. He set up an appointment for me on the next morning. Service department was excellent. Snell took care of the issue and did not charge me anything. I was in and out in under two hours. When my kids need a car and when we need another we will be looking for John at Snell Motors. More

I walked into Snell and was helped by Greg almost instantly. We told him what I was looking for, and my price range and he went out of his way to help me find a reliable car that fit what I was look instantly. We told him what I was looking for, and my price range and he went out of his way to help me find a reliable car that fit what I was looking for. He was really friendly, helpful and honest...which is important so I know I can trust that I am getting a good car. After I purchased, Greg still went out of his way to make sure everything was working okay with the car, and to help me find the right antifreeze. I was extremely impressed. Everyone in Snell was friendly, I loved the atmosphere. If anyone asked me where to get a car around here, I would honestly tell them to go to you guys. More

Snell and Ryan were very informative about our new car. He went through all the features on the vehicle. Ryan helped us decide on what make that we would like to purchase. He was very pleasant to deal wi He went through all the features on the vehicle. Ryan helped us decide on what make that we would like to purchase. He was very pleasant to deal with. More

Our experience was fabulous at all levels. Jeff answered our questions, offered us a great deal, got us a great trade in allowance and worked within the parameters we gave him. We never felt we were "being our questions, offered us a great deal, got us a great trade in allowance and worked within the parameters we gave him. We never felt we were "being sold". It was like dealing with a friend. The financing went well and the whole experence was the easiest we have ever been through. More

Our sales professional, Ryan McMahan, was very knowledgeable, friendly and personable. He was very patient as we explored our options of a new vehicle. We enjoyed the shopping experience and have knowledgeable, friendly and personable. He was very patient as we explored our options of a new vehicle. We enjoyed the shopping experience and have made a new friend. More

I bought a used car from Snell in Oct. '11. Buying the car from Snell was like any typical dealership but as soon as I signed the papers they could careless about customer service. I had a vibration issue car from Snell was like any typical dealership but as soon as I signed the papers they could careless about customer service. I had a vibration issue with the car that was brought to their attention and I was made to feel stupid for bringing it in to them. The car was still within their 30 day/1000 mile coverage warranty. The assistant service manager didn't want to waste the technicians time diagnosing the issue so he had a low level service employee rebalance all four tires. One day later I noticed that the service employee took a big chip of paint off my rim. I brought the car back to them the next day to show them and they said they didn't do it but they will get me some touch-up paint to cover it up. I waited two weeks and no call or paint. I went back to Snell and talked to the service department they told me to talk to parts to find this paint. Parts department had no clue where this paint was located. They took my name and number and said someone will call me later that day. It has now been almost two months and I haven't received a call or the paint. My girlfriend bought a car from Snell and they told her if she refers anyone to snell and they buy a car she would get $50. Well It has been almost two months and she has yet to receive the $50. We have been there twice asking them where her gift is and they say oh when the paper work must have been lost and we'll get that out to you ASAP! They have not. If they have a problem getting me touch-up paint and shelling out $50, I would not want to deal with them if I had a bigger issue. I would NOT recommend this business to anyone! Nick More

This dealership is not good for their word, even if it's in writing. They are out to rip you off so beware!! When you think of Snell, think of deceptive sales practices. in writing. They are out to rip you off so beware!! When you think of Snell, think of deceptive sales practices. More