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Soerens Ford

Brookfield, WI

Overview
Employees
Reviews
Vehicles
4.6
1,447 Reviews
At Soerens Ford of Brookfield, your experience will truly be Nice! Since our beginning in 1917, Soerens Ford has been a family business. We were the first Ford dealership in Milwaukee, and continue to be the oldest Ford dealership in metro Milwaukee. Whether it's a quick tune-up, an interior or exterior porter, the need for an immediate fix, or suiting up with a new ride altogether, Soerens Ford of Brookfield has you covered. Our state-of-the-art Service Center and award-winning Collision Center are open daily for your convenience, and our knowledgeable Sales team will go above and beyond to ensure we find the right fit for you. Our extensive inventory of new and used Ford models are sure to impress. Soerens Ford of Brookfield also has one of the largest selection of Ford parts in the area. We are very proud of our longevity in the car business and the reputation we’ve worked so hard to build in the community over the years. We are also gratified by the loyalty of our customers, our friends, neighbors, and family, and our incredible team at Soerens Ford. Thank you for supporting us the past 106 years, and helping us to secure the honor of the Ford President’s Award for 2017! Stop in to Soerens Ford of Brookfield and experience the "Home of the Nice Guys" at 18900 West Capitol Drive, Brookfield, WI.
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18900 W. Capitol Drive

Brookfield, WI

53045

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Showing 1,447 reviews

July 30, 2026

Always a great experience with Soerens Ford. I had my vehicle in the body shop for repairs after a tenant hit my vehicle in the parking garage. The body shop manager Andy Arndt was an absolute p More

by kmagna87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Arndt - Body Shop Manager
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July 30, 2026

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by MEGANM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Vossekuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Beard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 29, 2026

The car was picked up on time. The service work was very good. The six hours I felt was too long. More

by wshotola
Recommend Dealer
Yes
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July 29, 2026

Poor communication with service writer. I was left in waiting area an unreasonable amount of time without info on my vehicle's progress. Also, when job was completed I was called on my phon More

by jeffschultz425
Recommend Dealer
Yes
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July 29, 2026

Appt. Time was set up I got checked in with ease and everything went smoothly ! More

by sneakers0
Recommend Dealer
Yes
Employees Worked With
Idk his name but he was wonderful
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July 28, 2026

Courteous and helpful. Feel they have never steered me wrong Love the driver pick up for the car! More

by Joan
Recommend Dealer
Yes
Employees Worked With
Service dept
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July 28, 2026

Dawn helped me navigate the Ford website to apply for rebate on my service She was patient and so very helpful as I found the website to be difficult to navigate. She is a charm. ?? More

by Joan
Recommend Dealer
Yes
Employees Worked With
Dawn
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July 27, 2026

Emergency service call Battery replaced, towed from side of the road Car problem was diagnosed and resolved More

by rmatyas26
Recommend Dealer
Yes
Employees Worked With
Abby, Mikey, several courtesy drivers, front desk receptionist
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July 27, 2026

My vehicle was there for 3 weeks The parts department couldn't locate a part for 3 weeks The follow-up and communication was not good There was no discount or loaner offered to offset the disappointing l More

by mhen55
Recommend Dealer
No
Employees Worked With
Alex and Kurt
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July 27, 2026

Getting more expensive. And wondering give why so many recalls. Quality is a question Worse More

by Gandalf
Recommend Dealer
No
Employees Worked With
Abby and Alex
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