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Soerens Ford - Service Center

Brookfield, WI

4.7
622 Reviews

622 Reviews of Soerens Ford - Service Center

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May 19, 2025

Great customer service and getting all my parts on time and service my truck in a timely manner More

by joncboys2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Vossekuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Beard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
May 19, 2025

Customer service was great! He was quick to fix the issue and accommodate our last minute issue. More

by mformanek_98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Beard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025

I usually went to a different dealer but Soerens offers better service hours. I will keep coming back to them. More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Beard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025

Very nice and easy check in Also it's always nice to chat with Pete who sold me my car More

by ashleyschleker
Recommend Dealer
Yes
Employees Worked With
Spencer Beard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer Beard
May 18, 2025

Helpful & courteous They let me know when my oil change was complete. I also had other work done & they completed that in timely manner & notified me when it was completed & ready for pick up. More

by katz4kt
Recommend Dealer
Yes
May 18, 2025

Very disapointed with service this time told I needed a new battery and it would cost additional $50.00 to install it ! Ihad my car in for oil change was quoted $54.00 over the phone ,I agreed to pay the $ More

by mmaeeknapp
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Curtis Vossekuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Beard
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

Everything was fine including appointment scheduling, check in, comfortable waiting area. My only disappointment was not having a car wash included with my service. Just seems wrong. More

by kfrailing0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Vossekuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Beard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Kane
May 14, 2025

I think communication and response time has significantly declined. Level of customer service is very low based on my recent experience. More

by cosy80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Blankenheim
3.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Beard
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

Excellent job done by the team at Soerens Ford. Great group to do repairs with . Timely service More

by Wrabehl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Beard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

Very well run shop. . and honest with their diagnosis, with what the problem was.. no hidden motives More

by dliggans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Vossekuil
4.0
This rating includes all reviews, with more weight given to recent reviews.
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