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Soerens Ford - Service Center

Brookfield, WI

4.7
687 Reviews

687 Reviews of Soerens Ford - Service Center

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August 03, 2025

It was amazing that you could pick up my vehicle and deliver it back. The drivers were great! More

by kulkoski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Vossekuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Beard
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2025

The team at Soerens is wonderful. The service team helps facilitate my company’s maintenance needs. Quick in and out. We’re back on the road . More

by Wrabehl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Vossekuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Beard
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2025

The gentleman that came out was great. Very courteous and professional. Unfortunately the dealership gave him an address from @10yrs ago so went to the wrong home first. All worke More

by jmose31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who came to my uome
August 01, 2025

Don't trust their initial quote for service, felt like a bait and switch. Oil change was $50 more than the price I was quoted, even though they knew which vehicle I was getting quoted. More

by FRDMAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Other Employees : linden hannon
July 31, 2025

Greeted me as I pulled in, quick oil change, tire rotation and truck wash and on my way in less than 1 hour. More

by snow.erich9797
Recommend Dealer
Yes
July 31, 2025

Everyone was very helpful and made the process very easy. They told me of services I could use that I didn’t know about. I appreciated that. More

by Yaheydare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Vossekuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Beard
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2025

Everyone that I talked to was very helpful and friendly. They wanted to make sure that I was satisfied with the job they had done. More

by DAVEGOSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't recall the names of the people that I felt with.
July 29, 2025

Very disappointed. Been bringing my cars for maintenance for 20 years. This was the worst experience I have ever had. I will not be coming back. Poor communication. More

by xsmketr02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Curtis Vossekuil
1.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Beard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lunden
July 28, 2025

Very prompt and helpful with a recall. The actually offered to come to my house and take care of the technical recall at my house, instead of me driving the vehicle to their shop. More

by filzen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
July 28, 2025

I am very satisfied with the service I received and the friendly happy people I got to talk with More

by Lincoln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Vossekuil
4.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Beard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony, Hector, Robert
1
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