Soerens Ford - Service Center

Communication was outstanding throughout the entire process. Excellent service, would highly recommend the pick up and delivery service. process. Excellent service, would highly recommend the pick up and delivery service. More

Great customer service and getting all my parts on time and service my truck in a timely manner and service my truck in a timely manner More

Customer service was great! He was quick to fix the issue and accommodate our last minute issue. He was quick to fix the issue and accommodate our last minute issue. More

I usually went to a different dealer but Soerens offers better service hours. I will keep coming back to them. better service hours. I will keep coming back to them. More

Very nice and easy check in Also it's always nice to chat with Pete who sold me my car with Pete who sold me my car More

Helpful & courteous They let me know when my oil change was complete. I also had other work done & they completed that in timely manner & notified me when it was completed & ready for pick up. was complete. I also had other work done & they completed that in timely manner & notified me when it was completed & ready for pick up. More

Very disapointed with service this time told I needed a new battery and it would cost additional $50.00 to install it ! Ihad my car in for oil change was quoted $54.00 over the phone ,I agreed to pay the $ new battery and it would cost additional $50.00 to install it ! Ihad my car in for oil change was quoted $54.00 over the phone ,I agreed to pay the $190.00 price for oil change .I would like to thank the parts department for reopening so I could purchase the battery and take it home with me to install In the past I have had very good service but this time was not good. More

Everything was fine including appointment scheduling, check in, comfortable waiting area. My only disappointment was not having a car wash included with my service. Just seems wrong. check in, comfortable waiting area. My only disappointment was not having a car wash included with my service. Just seems wrong. More

I think communication and response time has significantly declined. Level of customer service is very low based on my recent experience. declined. Level of customer service is very low based on my recent experience. More

Excellent job done by the team at Soerens Ford. Great group to do repairs with . Timely service Great group to do repairs with . Timely service More