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Soerens Ford - Service Center

Brookfield, WI

4.7
624 Reviews

624 Reviews of Soerens Ford - Service Center

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March 01, 2025

The service department is outstanding. The waiting room is very comfortable. My car is always serviced and completed as promised. I love that they wash it for me before returning it. There More

by Rick Waukesha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

Audra was terrific to work with. She went above and beyond to help make sure my truck was taken care of and that the work was done correctly and quickly. Thanks Audra, and thank you More

by cwenzler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audra Hanson
February 27, 2025

Good information. frendy.on time with appointment..very clean building. Took care of my truck like it was there's More

by walkerjj22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audra Hanson
February 22, 2025

Very dissatisfied with no response when phone calls to them are not returned to schedule service. Once, I can understand that maybe the service manager is too busy and I call them the next day and finally More

by Steve S.
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Curtis Vossekuil
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linden Hannon and
February 22, 2025

Great idea to text when I arrive at the service area. I didn’t have to wait long for a service rep to assist me. They identified the problem quickly and were able to resolve the issue in less than an h More

by lucyphillips365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

Entry into service area was quick and easy. Staff was very polite, personable and easy to talk to. More

by scottsr.michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audra Hanson
February 20, 2025

A bunch of people that sell and fix and maintain cars and trucks for a lot of money. More

by etsi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Vossekuil
4.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Beard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Audra Hanson
February 20, 2025

The vehicle was in for repair for almost 2 weeks and was delivered to my home not fixed. Vehicle is now making a squealing noise on first drive. More

by Tb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Linden
February 18, 2025

Everything went well very. Even delivered my car to my house. I was very pleased. More

by jhemmi78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Audra Hanson
February 17, 2025

Ysudra and thre writers do a great job with our vehicles. The techs always get it right. More

by Wrabehl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Beard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Audra Hanson
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